HanamiLiving

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information if you contact me directly.

**Why I Need Your Information and How I Use It**

I rely on several legal bases to collect, use, and share your information, including:

- To provide my services, such as fulfilling your order, settling disputes, or providing customer support.
- When you have provided your affirmative consent (which you may revoke at any time).
- If necessary to comply with a legal obligation or court order.
- As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services.

**Information Sharing and Disclosure**

I share your personal information for very limited reasons and in limited circumstances, such as:

- **Etsy**: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- **Service providers**: I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- **Compliance with laws**: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

**Data Retention**

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.

**Transfers of Personal Information**

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.

**Your Rights**

If you reside in certain territories (including the EU), you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases:

- You may have the right to access and receive a copy of the personal information I hold about you by contacting me.
- You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons), I will generally delete your personal information upon request.

**How to Contact Me**

For purposes of data protection law, I am the data controller of your personal information. If you have any questions or concerns, you may contact me on Etsy.