HandMadebyTerry's Shop Policies
Welcome to my shop! I personally make each of the items in my shop. It is a way for me to satisfy my creativity gene after being in the business world during the day. Many of the materials I use have been purchased from crafters that can no longer work and are left with large supplies of unused materials. This is my way of helping out the environment by reusing.
Paypal is my preferred method of payment. All items must be paid for within 2 days of order or they will be relisted. Items are only shipped upon confirmation of payment. Custom orders will be available for shipment within one week of the approved request but will not be shipped without payment received.
Each item is bubble wrapped for shipment. I encourage buyers to purchase shipping insurance as I cannot be responsible for items that are lost or stolen. Tracking is provided by PayPal. If a shipment is confirmed delivered to the address on file, then the buyer will assume responsibility for the loss. Please check your shipping address on file with PayPal to ensure proper delivery.
Custom orders will be available for shipment within one week of the approved request but will not be shipped without payment received.
Refunds and Exchanges
I want you to be happy with your purchase and will work with you to make sure that happens - please contact me immediately if you have any issue with your product. However, as a general rule I do not give refunds so make sure you like it when you make your purchase.
Additional Policies and FAQs
All items are made in a smoke and pet free home.
Custom orders are welcome and can be requested through Alchemy or you may convo me. However, I do reserve the right to delcine a custom request. I would rather decline your request than give you a substandard product!
Last Updated March 16, 2011