HandbagHardwareOZ

Handbag Hardware Australia

Maryborough, Australia | 12845 Sales

HandbagHardwareOZ

Handbag Hardware Australia

Maryborough, Australia 12845 Sales On Etsy since 2012

5 out of 5 stars (2908)

HandbagHardwareOZ is taking a short break

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Note from shop owner Our little Etsy store is closed for Christmas and New Year holidays, we'll be back 21st January 2019.
The main trading store, Betty Box Pleat, will remain open during the holidays, please join us there at www.BettyBP.com.au
Merry Christmas and Happy New Year,
Kylie :) x

Note from shop owner

Last updated on Dec 18, 2018

Our little Etsy store is closed for Christmas and New Year holidays, we'll be back 21st January 2019.
The main trading store, Betty Box Pleat, will remain open during the holidays, please join us there at www.BettyBP.com.au
Merry Christmas and Happy New Year,
Kylie :) x

Kylie Hammond

Contact shop owner

Kylie Hammond

Reviews

Average item review
5 out of 5 stars
(2908)
See reviews that mention:
quality 414 shipping 456 customer service 630
View all 2908 reviews

About

Ex Banker makes good on childhood promise!

I dreamt as a child of being a fashion designer however life often leads you somewhere else before letting you come back full circle. I spent 18 years in corporate and business banking, supporting thousands of small to medium business clients bring their passion into reality. It was time for a change......!
An obsession for bags, purses, wallets, satchels, and all the shiny trinkets you can put with them lead to Handbag Hardware Australia/Oz being born.
I strive to bring you the absolute best products searching the globe for the highest quality. What you receive from our store has been individually checked, hand packed here in Australia and quality is assured.
We hope that you love our store, if you want something you can't find, drop me a line and we'll do the very best we can to find it for you.
Thank you so much and all the very very best,
Kylie :)

Shop members

  • Kylie Hammond

    Owner

    Growing up around beautiful creative women I was taught to sew by my Grandmother and my lovely Mum. I am happiest when surrounded by beautiful fabrics and shiny trinkets. An obsession with bags and the very best products has birthed our store. Enjoy!

Shop policies

Last updated on June 26, 2018

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Please contact us to discuss, however we will consider refunds for undamaged items. Refund will not include P+H paid for the original purchase, product only costs refunds. The refund will be processed once the item has been received at our office and we will not be held responsible for any items being returned which may be lost by the postal system. It is suggested that they be returned with tracking and costs associated with returning the item is at your expense.
Shipping
Postage and Handling

All our items are sent with tracking information for your protection and ours.
We endeavour to process all orders on the next business day from receipt of payment. If you order Tuesday we’ll be packing and sending your order on Wednesday.

NB: Express post orders must be received by 9am to be processed that same day (this is an Australia Post regional cut off time frame).

The following services are available at checkout:

Flat rate Standard service (average delivery time is 10-14 working days) $7.25

Where possible we choose to use Sendle, a fabulous Australian Based Courier service for our standard postage, you will receive an email from Sendle with all the details of your parcel as it journeys to your place. Please make sure you pop your current email address in so they can send you updates.
Sendle tracking is available through: www.sendle.com

Some areas don’t have Sendle service, in this situation your parcel will be sent via Australia Post standard parcel post network and your tracking number will be sent to you via the Etsy system and you can follow your parcel via https://auspost.com.au/parcels-mail/track.html#/track


Flat Rate Express Post Service (Average delivery time is 2-3 days) $11.25

Please note we are based in a rural area as such there are cut off time for express, your order must be in by 9am for it to be successfully in the Express network on the same day.

Express post is serviced by Australia post and your tracking number will be sent to you via the Etsy system and you can follow your parcel via https://auspost.com.au/parcels-mail/track.html#/track


We do everything we can to ensure your order is received safely and in a timely manner, this is a team effort involving so many people once your parcel has left our hands, your patience is always appreciated. We hope you have an awesome time with everything once it arrives.


Please note postage quoted in store listings is for AUSTRALIA ONLY.
International Buyers.....We'd love to assist you, however postage to overseas destinations is variable and often expensive from our sunny shores. Please do send through a custom request and we'll send through options and costings for you to consider. Thanks so much.
Additional policies and FAQs
We welcome custom orders and are very happy to create a solution for you, please contact us to discuss.