spructo on Feb 14, 2017
Hannah is amazing and the pachimari she made for me is amazing also. She was so professional and fast, and the piece was packed extremely carefully so it wouldn't be damaged in shipping. I will definitely be purchasing more things from Hannah in the future! I'm EXTREMELY happy with my purchase!
femaref on Jan 31, 2017
Beautiful piece, made a great present. Sadly didn't arrive by christmas, but that's probably on me.
Accepted payment methods
- Accepts Etsy gift cards
Buyers are responsible for any customs and import taxes that may apply (ie. VAT, etc). I'm not responsible for delays due to customs.
WHEN WILL MY ORDER ARRIVE?
USPS First Class Mail is 2-5 days
USPS Priority is 2-3 days
If you need a rush order or are worried about an item arriving on time. PLEASE use USPS Priority.
International shipments generally take anywhere from 5 days to 4 weeks. I am not responsible for any delays or fees due to customs regulations in any given country.
WHERE IS MY PACKAGE?
Unfortunately, once a package has been shipped, the situation is out of my hands. I will do my best to help your package get to you, but the tracking information you receive is the same that I do. A notice to international customers, tracking will not continue once the parcel leaves the US. I am not responsible for handling in customs or any taxes incurred on delivery (ie. VAT, etc). Please check with your local customs or post office in advance to find out their tax rates and policies.
Refunds and Exchanges
Cancellations must be made within 24 hours.
Frequently asked questions
Custom and personalized orders
Most of my work is personalized commissions but all pricing is on a per piece basis. Orders must be paid in full before the start of the work. I can do payment installments for orders over $200 but all partial payments are non-refundable. Contact me with any questions.
Packaging and Shipment
It's very important that your order arrives safely! The small, breakable bits are wrapped in foam/bubble wrap then the entirety of the sculpture will be wrapped in bubble wrap. I make sure nothing is shaking around in the box before sending it off. If the damage is severe, you need to report it to USPS for reimbursement.