Announcement Welcome! All items ship within 1-2 business days.
Welcome! All items ship within 1-2 business days.
rebecca fenlon on Jan 4, 2017
Very nice thanks so much :)
*PLEASE NOTE* For chains/cords, the price listed includes a chain/cord up to 20". Please contact me for more information if you wish to have a longer one.
• Ear wire information is always included in the description.
- If you have sensitive ears, then please consider metal types and contact me with any questions.
- I also offer ear wire upgrades (for an extra charge) to leverbacks or to sterling silver from metal type used. Please contact me if interested BEFORE placing an order.
• All items come in a gift box. If you order multiple items and would like a gift box for each item, please let me know at checkout in the "message to the seller" section.
(I reserve the right to put multiple items in one box if I don't receive instruction otherwise, or I contact before shipping and do not receive a response.)
Accepted payment methods
• If you need to cancel an order, please contact me as soon as possible.
• Items will ship within 1-3 days of completed order. (Please note that orders placed on Friday evening may not ship until the following Monday.)
• I ship via USPS First Class Mail. Shipping upgrades are available at cost to buyer; please ask before placing an order.
• Buying a gift? I am happy to ship directly to the recipient an include a note upon request.
• Insurance is NOT included in the shipping charge. If you wish to add it, please let me know before you pay so I can send an adjusted invoice.
[PLEASE NOTE: While I have had no problems with shipments arriving safely, adding insurance is never a bad idea. I am not responsible for items that get lost in the mail.]
• If the amount you are charged for shipping turns out to be more than is necessary to cover the actual costs + a reasonable handling fee, I will refund the difference.
Refunds and Exchanges
• It can be hard to purchase items online. In the case of items purchased to see color or weight, I will refund the cost of the item only, within 14 days of purchase. I must receive the returned item in the same condition it was sent. (Return shipping is also at the expense of the buyer.)
• If an items breaks, I am happy to refund the purchase price within 6 months if repairs are not wanted or possible. Beyond 6 months of the purchase date, repairs will be made to the item.
Additional policies and FAQs
• I do not gift-wrap. I can add simple touches such as ribbon and a special message tag upon request. Please send me a convo or leave a message at checkout with your request.
• COUPON - It is the responsibility of the buyer to present the coupon code at the time of order. No prices adjustments after completed order, please.
• Custom orders – I may on occasion accept a request for a custom-made item, but I typically do not take custom orders; selling on Etsy is a hobby for me, and there just simply isn't time enough in the day. It never hurts to ask though!