vyolett on Mar 30, 2015
I LOVED my son's custom train set! I ordered everything, a custom train set with his name, full circuit track, tunnel, stars & a number "2". Everything came out great and I'd definitely order from her again. Very reasonable and easy to work with. Her packaging alone was impressive, and it traveled from California to New York. VERY HIGHLY RECOMMENDED. Thank you !!
McKenzie Smith on Feb 26, 2015
The little train topper I ordered was exactly what I expected! The colors matched exactly with the picture I sent for color reference. So adorable! My order shipped and delivered right on time in perfect condition. I would definitely order from this shop again!!!
purplepenguin2011 on Jan 5, 2015
This seller was so wonderful! The little train that i got was perfect and was definitely here on time. I ordered just before Christmas for my son's Jan. 1st birthday. Thank you soooo much! I really appreciate your work :)
If, for any reason, you feel you need to leave a negative review, please let me know, beforehand, what the issue is, so that we can resolve it together. If we can't find a fix, you can leave whatever comment you'd like--good or bad, it would only help me in the future. =)
-I do not ship to P.O. Boxes. I must be given a Paypal verified residential address to ship to. If Paypal tells me an address is unverified, I will contact customer to verify.
-I no longer accommodate customers who have received/given less than 100% positive feedback from/to at least FIVE other sellers/buyers. If you are new to Etsy, and are seriously considering purchasing from me, PLEASE make every effort to contact me before making a purchase--it's as easy as clicking the "Contact the shop owner" links at the bottom of each listing--this will let me know that you are a serious buyer.
Accepted payment methods
- Accepts Etsy gift cards
-Customers who have discussed their orders with me through a conversation, or who leave an event date in the "Notes" section of their invoice, will be given priority over orders that do not give a specific date.
-All NON-EDIBLE items will be shipped via USPS First Class (Priority/Express can also be requested).
-ONCE AN ORDER LEAVES MY HANDS, I CANNOT BE HELD RESPONSIBLE FOR HOW IT ARRIVES. On my part, I make sure orders are packaged to minimize
movement/damage. Outside of that, I cannot control how the carrier handles the product.
-WARM WEATHER SHIPPING: USPS Express Mail will be mandatory for all orders containing chocolate and chocolate-based items.
Refunds and Exchanges
-NON-EDIBLE items: returns allowed/refunds issued ONLY if item is not as described. No exceptions.
Additional policies and FAQs
-If you are interested in a particular customized item, but just don't see it, feel free to contact me and we'll try to create a listing especially for you! =)