iluv007 on Dec 13, 20191 out of 5 stars
I have never left a bad review before on Etsy, but want to caution others about the experience I've had with this shop.
I was sent an item different than what was described, and the seller refused to respond to my message until I opened a case against them, when they responded that I “received the item that was offered” and “Supply lines do not afford the same material all the time” (direct quotes). I responded saying the item was not as described, and I wouldn't have ordered if the description was accurate.
After 3 more days of no response from them, I was able to escalate the case for someone at Etsy to review, and this morning I got a full refund (thanks Etsy!), but the refund came from Etsy, they didn't take the funds back from the seller.
Overall, I would recommend to think twice before ordering from this shop.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: