HanuHawaii

QUALITY DESIGNS. HANDMADE IN PARADISE- MAUI, HAWAII.

Wailuku, Hawaii | 7398 Sales

5 out of 5 stars (984)

HanuHawaii

QUALITY DESIGNS. HANDMADE IN PARADISE- MAUI, HAWAII.

Wailuku, Hawaii 7398 Sales On Etsy since 2011

5 out of 5 stars (984)

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Announcement   ALOHA /// QUALITY SWIMWEAR DESIGNED & HANDMADE IN PARADISE- MAUI, HAWAII. For more information about our processing time, return policy & shipping info please visit our shop policy page below. & please feel free to message us with any questions!
Mahalo
Xx

Announcement

Last updated on Jan 3, 2019

ALOHA /// QUALITY SWIMWEAR DESIGNED & HANDMADE IN PARADISE- MAUI, HAWAII. For more information about our processing time, return policy & shipping info please visit our shop policy page below. & please feel free to message us with any questions!
Mahalo
Xx

Hanu Hawaii

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Hanu Hawaii

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7398 Sales
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5 out of 5 stars
(984)
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quality 99 shipping 66 customer service 71
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  • Hanu Hawai'i

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Shop policies

Last updated on February 28, 2018
Handmade Swimwear & Activewear from Maui Hawaii, specializing in bikinis! Please check out our Shop Policies before any placement of an order.

Accepted payment methods

Visa Mastercard American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 2 days of purchase
I don't accept returns
But please contact me if you have any problems with your order.
Returns and exchange details
|RETURN POLICY|
FINAL SALE ON ALL INTERNATIONAL ORDERS, PRE-MADE ITEMS & CUSTOM SIZING

Size exchanges only on US ORDERS. No refunds or changes of styles/fabric selection.

Although we offer size exchanges please be mindful that we make everything from scratch so it will take another 1-2 weeks to receive your size exchange.

You will receive a card with your package which will include the full details/guidelines of our return policy and the address to send it back to.

Items are shipped to address provided on Etsy. Make sure your a
address is correct-To address otherwise you may not receive your package!

PLEASE NOTE BEFORE PURCHASE:

- Read the sizing carefully to ensure the product works for you

- Note that colors vary from monitor to monitor setting & fabrics are scaled down to fit into space. Please ask for additional photos or a swatch if you are unsure of a color.

The more questions you ask, the more information I can provide to you to ensure your 100% satisfaction on your order!

PLEASE note, we are not responsible for items not properly cared for! We include washing instructions with your order that you may follow to enable proper care.
Payment
|BIKINI PROCESSING TIME|
+++Please allow 7-12 business days after purchase for your custom order to be completed.

All bikinis are made to order and each piece is one of a kind.

Our bikinis are NOT mass produced, only two sets of hands construct these pieces.

This takes a great deal of time, patience and care.

Quality and attention to detail is the utmost importance when we create our bikinis.

We assure to keep this standard close to our hearts!

Even though we're perfectionists, we're not perfect. Once in a while a piece may fall through the cracks.

If there is any defect with your bikini please contact us right away and we will resolve the issue as soon as possible.

Getting your order out quickly is very important to us but please be mindful of the fact that everything is handmade which is a longer process.

Depending on the size of your order and how busy we are, it may be sent out sooner.

You will receive a confirmation message via email once your item is ready to be
shipped out.

A tracking number will be included.


|STYLE CHANGES|
+++If you decide to change your style after placing an order we give a 2 day lee-way time to do so at no charge. If you contact us after the 2 days of placing an order it will be a fee of $10 to re-cut a different style.

|CANCELLATIONS|
+++We allow a 3 day leeway period once order is placed to cancel any existing order.

Once it passes the 3 day leeway time, we will not cancel/refund any orders.


|EXPRESS ORDERS|
+++If you need your order by a certain date, please contact us before placing your order!!

We will discuss to see if your order will be able to get to you in time and the shipping cost overages.

If you do not contact us before placing your order, please know that we are not responsible for getting it to you by your desired time.
Shipping
***Due to the high demand of orders, we're asking for 16 days to complete an order! Please see shipping delivery times for total time before your order reaches you.

Items are shipped to address provided on Etsy. Make sure your a
address is correct-To address otherwise you may not receive your package!

+ALL PACKAGES COME WITH FULL COVERAGE INSURANCE AND A TRACKING CONFIRMATION NUMBER.+

+HAWAI'I ORDERS+
All Hawai'i orders ship via USPS First Class Mail and takes 1-3 business days for delivery.

+USA ORDERS+
All USA orders ship via USPS Flat Rate Priority Mail and takes 5-7 business days for delivery.

+INTERNATIONAL ORDERS+
All International orders ship via USPS International First Class Mail and takes about 2 weeks for delivery.

+2 DAY EXPRESS SHIPPING+
If you'd like a faster shipping method, please contact us before your purchase. 2 day shipping is $20 extra(only for US orders)
Additional policies and FAQs
We do offer wholesale(=

QUESTIONS
Please message us with any questions or concerns. We will be happy to answer them!
(hanuhawaii@gmail.com)