HappilyEverEtchedInc

Custom Laser Cut Details + Engraving

Buena Park, California · 31724 Sales

Announcement   Welcome! So glad you've found us. We are Happily Ever Etched, a custom design studio producing custom laser cut details + engraving for the most stylish celebrations! Based in Buena Park, CA.

// Shop our brand new website! //
www.happilyeveretched.com

CURRENT ESTIMATED PRODUCTION TIME & SHOP INFO

// STANDARD PRODUCTION TIME //
1 - 3 est. business days to receive proof confirmation
2 - 3 est. business days production time
5 - 7 est. business days production time for large laser cut signs *
2 - 5 est. business days transit/shipping time
International delivery: 10 - 14 est. business days shipping time
(Updated: 1/2/18)

// SHOP BUSINESS HOURS //
Monday - Friday: 9AM - 5PM
* By appointment only
Saturday & Sunday: Closed
Ph: 714-527-4272

Please feel free to call our shop if you require immediate attention! Messages may take up to 2 business days for reply during our busy season!

Production time is subject to change depending on how soon your digital proof is approved/if we need to make changes/adjustments/additions.

Every order is important to us and we give each order the detailed attention it requires. Orders will be processed in the exact order as they are received and completed as quickly as possible. Kindly consider that we are producing several dozen orders at a time. We appreciate your patience and understanding.

// EMAILS & MESSAGES //
We will do our best to answer your inquiry as quickly as possible, however, due to the high volume of messages/emails we receive, responses can sometimes take 24 - 48 hours. If your inquiry requires immediate attention, please call us during business hours!

// REQUESTING A CUSTOM ITEM/SERVICE //
We gladly welcome custom logos and artwork, please message us for details and file requirements. Use the "Request a Custom Item" option only if your request is not already offered in our shop. If the item/design already exists, just add the item(s) to your cart and follow the instructions shown in the listing.

Be sure to follow us on Facebook, Instagram, Twitter, and Pinterest for the newest arrivals, inspiration, and special promotions!

Facebook: www.facebook.com/happilyeveretched
Instagram: www.instagram.com/happilyeveretched

Announcement

Last updated on Aug 10, 2018

Welcome! So glad you've found us. We are Happily Ever Etched, a custom design studio producing custom laser cut details + engraving for the most stylish celebrations! Based in Buena Park, CA.

// Shop our brand new website! //
www.happilyeveretched.com

CURRENT ESTIMATED PRODUCTION TIME & SHOP INFO

// STANDARD PRODUCTION TIME //
1 - 3 est. business days to receive proof confirmation
2 - 3 est. business days production time
5 - 7 est. business days production time for large laser cut signs *
2 - 5 est. business days transit/shipping time
International delivery: 10 - 14 est. business days shipping time
(Updated: 1/2/18)

// SHOP BUSINESS HOURS //
Monday - Friday: 9AM - 5PM
* By appointment only
Saturday & Sunday: Closed
Ph: 714-527-4272

Please feel free to call our shop if you require immediate attention! Messages may take up to 2 business days for reply during our busy season!

Production time is subject to change depending on how soon your digital proof is approved/if we need to make changes/adjustments/additions.

Every order is important to us and we give each order the detailed attention it requires. Orders will be processed in the exact order as they are received and completed as quickly as possible. Kindly consider that we are producing several dozen orders at a time. We appreciate your patience and understanding.

// EMAILS & MESSAGES //
We will do our best to answer your inquiry as quickly as possible, however, due to the high volume of messages/emails we receive, responses can sometimes take 24 - 48 hours. If your inquiry requires immediate attention, please call us during business hours!

// REQUESTING A CUSTOM ITEM/SERVICE //
We gladly welcome custom logos and artwork, please message us for details and file requirements. Use the "Request a Custom Item" option only if your request is not already offered in our shop. If the item/design already exists, just add the item(s) to your cart and follow the instructions shown in the listing.

Be sure to follow us on Facebook, Instagram, Twitter, and Pinterest for the newest arrivals, inspiration, and special promotions!

Facebook: www.facebook.com/happilyeveretched
Instagram: www.instagram.com/happilyeveretched

Jenny and Charles Kuhnau

Contact shop owner

Jenny and Charles Kuhnau

View all 416 items

Reviews

Average item review
5 out of 5 stars
(6714)
View all 6714 reviews

Updates

New bridesmaid designed toasting flutes just added to the shop! Create one for each member of your Bride Tribe!!!
Hi there! We’ve been working hard on new designs for our engraved S’well bottles. Check them out and let us know what you think.
An adorable Wild One themed birthday needs this laser cut sign!
View all 26 updates

About

Designing details for events + spaces that inspire wholehearted experiences<3

Hi Friends!

We're Jenny & Charles, owners & dreamers behind HEE+ and this gift of a company was born from the passion and heart to create quality products with intention, love and style for your most special celebrations! We believe in serving our community through creativity and generosity by designing details to polish events and spaces that inspire wholehearted experiences. We appreciate a well styled party and adding a personalized touch just makes it that much better.

Some fun facts about us:
+++ Charles is king at dad jokes & dad dance moves but he's not actually a dad... yet.
+++ Jenny's fav music is 90s pop (Britney, *NSYNC, yes please!)
+++ When we aren't working, we love to adventure together- whether it's a mini vacation, road trip or trying out a new dinner spot!

At Happily Ever Etched, we specialize in creating and designing custom laser cut signs, from personalized cake toppers to large backdrop signs all done in house! We know your day is a special one, let our expert team creatively style all your little details to make your celebration a perfect one.

At HEE, we promise to:
+++ Always provide kind + generous service delivered with heart.
+++ Be your advocate.
+++ Dream big + hustle smart.
+++ Offer innovation + stay inspired.
+++ Always be honest + transparent.

Shop members

  • Jenny & Charles

    Owner

    Owners Jenny & Charles are actively apart of the business-- from designing, producing and overseeing day to day tasks. We are working to expand and grow our business to share our unique gifts to the world!

  • Jenny

    Creative + Marketing Director

    Jenny is our head cheerleader and leads our teams in design, product development & marketing. From branding & web design to social media, she's got it covered!

  • Charles

    Sales & Finance Manager, Production Manager

    Charles takes care of all things business! He leads our team operations and production as well as manages company finances.

  • Benjamin

    Office Supervisor, Shop Mascot

    Boss man & shop security. Loves treats, beach days and belly rubs!

  • Jennifer

    Client Experience Manager

    Jennifer is a our friendly Client Experience Manager! She is creative and knowledgeable on current event trends and will happily walk you through everything from design consulting to customer service-- she's your go to gal!

  • Laura

    Graphic Design Manager, Customer Service

    Laura is our in-house graphic designer and manages all visual aspects of the company + brand! From designing to operations, she's knowledgeable and creative!

  • Kaylee

    Associate Graphic Designer, Customer Service

    Kaylee is your design guru! She is your personal concierge throughout the ordering process-- from designing your custom digital proofs to any questions you may have!

  • Tita

    Packing Specialist, Warehouse Manager

    Tita will thoroughly inspect each piece before shipping, clean and very carefully package contents to ensure safe transit. She oversees and assists with all production tasks with the biggest heart!

  • Carolyn

    Production Artist

    Carolyn is the magical unicorn behind all things production! She takes care of everything from sand blasting, laser cutting, and assembly.

Shop policies

Last updated on August 10, 2018
Hi friend! Welcome to the HEE+ Etsy shop!

We're a creative design studio producing custom laser cut details & engraving for events + spaces that inspire wholehearted experiences.

// Shop our brand new website! //
www.happilyeveretched.com

If you have any questions, please contact us through Etsy, by phone, or email and we will get back to you as soon as possible.

// SHOP BUSINESS HOURS //
Monday - Friday: 9AM - 5PM
* By appointment only
Saturday & Sunday: Closed
Production Days: Monday - Friday

Phone:
714-527-4272

Email:
[hello@happilyeveretched.com]

// SHOWROOM //
* By Appointment Only *
8028 Beach Blvd.
Suite B (2nd Floor)
Buena Park, CA 90620

If you are local to Buena Park, CA-- we gladly welcome you to place your order and pick up at our showroom! Use the code: PICKUP at checkout and your shipping fees will be removed. This coupon is ONLY valid for STORE PICK UP only. Do not use for Free Shipping, it will be voided.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
// PERSONALIZED/CUSTOM ITEMS //

ALL CUSTOM ORDERS ARE FINAL SALE.

Due to the custom nature of our items-- Once production is in progress, orders cannot be changed or canceled. Any changes or cancellations will will acquire a cancellation fee. Fee will vary depending on how far along we are in production.

Engraved/personalized/custom items are non-refundable. If there are any discrepancies with your order please contact us immediately.

// DIGITAL PROOF POLICY //
1 complimentary proof of your requested design is included with your order per item
1 complimentary minor adjustment/change will be provided per item
* Additional proofs & changing font styles are subject to a design fee of $5 per proof

Custom orders will be produced exactly as approved. Any changes after you have approved are subject to a reprinting/design fee. It is the buyers responsibility to thoroughly review the proof provided. Any typos, misspellings or incorrect dates must be identified at time of proofing.

DIGITAL PROOF APPROVAL IS REQUIRED BEFORE WE PROCEED TO PRODUCTION.

// PRE-MADE / NON-PERSONALIZED ITEMS //
Must be returned/exchanged within 7 days of receiving the merchandise. Item(s) must be unused and undamaged. Buyer is responsible for return shipping cost. Once we receive the item(s) back to our facility, a refund less the original shipping cost will be processed.

// LATE DELIVERY //
In the event that there is a delay during transit, weather related delays, we cannot be held responsible on behalf of the carrier. Custom orders remain final sale.
Payment
We gladly accept payments made securely through Direct Checkout or Paypal/Paypal Credit Card Processor.

Order will ship once completed and payment is paid in full.

Note: If order is paid with an "e-check"-- we will send confirmation of proof approval once payment has cleared. Estimated production time will begin from the date payment clears.
Shipping
// CURRENT ESTIMATED PRODUCTION TIME //
-----------------------------------------
1 - 3 est. business days to receive proof confirmation
2 - 3 est. business days production time (engraving)
5 - 7 est. business days production time (large laser cut signs)
2 - 5 est. business days transit/shipping time
International delivery: 10 - 14 est. business days shipping time
(Updated: 1/2/18)

// Shop our brand new website! //
www.happilyeveretched.com

// BUSINESS HOURS //
Monday - Friday: 9AM - 5PM
* Showroom by appointment only
Saturday & Sunday: Closed
Ph: 714-527-4272

All inquiries are typically answered within 24-48 business hours, questions sent over the weekend are normally answered the following Monday. Feel free to call us with any questions!
-----------------------------------------

// RUSH ORDER? //
Rush/Expedited services available for an additional fee; upon request. Please message us with your *need by* date before placing an order.

Production time is subject to change depending on how soon the proof is approved/if we need to make changes/adjustments/additions.

// DOMESTIC ORDERS //
Will ship via USPS Priority Mail or UPS Ground Service.
Additional services such as "Signature Confirmation" are available for an additional fee. Inquire before placing your order.

// INTERNATIONAL ORDERS //
Will ship via USPS First Class International Mail (contents weighing under 4 lbs), USPS Priority Mail International (contents exceeding 4 lbs), or UPS Standard.

* Note, all applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the customer.

Please note that most of our items are highly fragile and require additional support to ensure safe transportation of your custom products.

// OUR SHIPPING RATES INCLUDE //
+ Postage Fee
+ Insurance for total value (coverage for loss or damaged packages)
+ Packing materials to ensure safe transportation (double boxing, peanuts, tissue paper, bubble paper, tape, fragile stickers, etc)
+ Full tracking number (USPS First Class International excluded)

All orders will be checked & packaged carefully to ensure safe transportation. If there are any discrepancies upon receiving your order, please contact us immediately.

// DAMAGED CONTENTS UPON DELIVERY //
If your package arrives damaged, please contact us immediately so we may file a claim with the corresponding shipping service-- We will get new a item(s) sent out right away for you. Please hold onto the damaged item(s) and packaging in case the shipping provider requires a pick up for further inspection.

Replacement items will be sent using the same shipping method-- if your order requires expediting, there will be an additional fee.

Please confirm the address entered at checkout or on PayPal matches your shipping address as that will be the address we ship to. Additional charges due to insufficient address or return shipments will be billed to the buyer.

// LATE DELIVERY //
In the event that there is a delay during transit, weather related delays, we cannot be held responsible on behalf of the carrier. Custom orders remain final sale.

// INTERNATIONAL CUSTOMS AND IMPORT DUTIES AND FEES //
All applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the customer (even if you refuse any shipments upon delivery). We ship your package DDU, "duties and taxes unpaid", and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require additional fees paid Collect on Delivery (COD). These fees are paid to the local carrier and are not collected by us.
Additional policies and FAQs
We take great pride in making your buying experience with us an enjoyable one from start to finish. If you are happy with your order, positive feedback is greatly appreciated!

If you are not completely satisfied with your purchase, please contact us first before leaving feedback. We will be happy to work with you to find a fair and suitable resolution!

More information

Last updated on May 17, 2018
Frequently asked questions
How soon will I receive my order?

Orders will be processed in the order the are received and always, as quickly as possible! Timeline is estimated and can change without notice. Estimation is based off your order size and our current order volume. Changes to your design/order will effect the completion date.

Approval of a digital proof is required before we proceed to producing your order.

1 - 3 est. business days to receive a digital proof to confirm
2 - 3 est. business days production time (small laser cut items)
5 - 7 est. business days production time (large laser cut signs)
2 - 5 est. business days shipping time
International delivery: 10 - 14 est. business days shipping time

Rush services available for an additional fee.

Can I Rush my order?

Yes! Pricing varies depending on the item and processing time.

Rush Option 1 - Expedited Production Only
- 8 Business Days
- Additional $15
- https://www.etsy.com/listing/161214144/

Rush Option 2 - Expedited Production and Rush Shipping
- 3 to 6 Business Days
- Additional $35
https://www.etsy.com/listing/161405204/

Large Sign / Rush Option 3 - Expedited Production
- 8 Business Days
- Additional $35
https://www.etsy.com/listing/509107179

Large Sign / Rush Option 4 - Expedited Production and Rush Shipping
- 3 to 6 Business Days
- Additional $100
https://www.etsy.com/listing/504407661

Fees are in addition to the product cost. To order, purchase the link above + the item(s) you'd like to order. Contact us with any questions!

Can I send my own artwork to be produced?

We gladly welcome custom artwork if it meets a few specific file requirements.

We'll ask to review the design first to ensure that it is a project we can take on and that it is compatible with our procedures.

Please contact us with the design in the requested format or what you have and we'll let you know if it can be done!

Specifications for custom graphic engraving & laser cutting (must meet all 3 for the best quality):
- Plain Black & Plain White (no grey scales or additional colors).
- Expanded Vector Format (Adobe Illustrator File).
- Original artwork file type: ai
*An additional fee may apply depending on the size and complexity of the design.

Email design to: hello@happilyeveretched.com

Can I receive multiple digital proofs? Or compare multiple font styles?

Your order includes 1 complimentary proof per item in the style selected + 1 minor adjustment.

* Minor adjustments include but not limited to:
- Changing the casing (on laser cut items)
- Changing the engraving template
- Changing engraving formatting
*** Font changes are considered a major revision that requires our design team to create a new design from scratch. Additional fees will apply for font changes.

To see multiple proofs or compare multiple fonts styles, we are happy to provide additional proofs for an additional design fee of $5 per proof. Please add the linked item below to your cart in addition to the items being purchased.

Additional Proof: https://www.etsy.com/listing/510193991

Can I pick up my order?

If you are local to Buena Park, CA-- we gladly welcome you to pick up your order from our showroom!

Please use the coupon code "pickup" upon checking out and we'll contact you as soon as your order is complete to schedule your pick up!

* Pick Up coupon is only valid for pick up orders, not for free shipping.