HappyCatPrints

★ Visit my other Etsy shop: HappyCatPrintsCo.etsy.com ★

Saint-Mathieu-du-Parc, Canada · 688 Sales

HappyCatPrints

★ Visit my other Etsy shop: HappyCatPrintsCo.etsy.com ★

Saint-Mathieu-du-Parc, Canada 688 Sales On Etsy since 2012

0 out of 5 stars
(125)

Shop owner

Caroline

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Note from shop owner ★ ★ ★ Please visit my other Etsy shop: HappyCatPrintsCo.etsy.com ★ ★ ★

Note : due to time constraints, my handmade keychains are unavailable for an indefinite period. Sorry for the inconvenience.

Caroline :)

Note from shop owner

Last updated on Jan 9, 2017

★ ★ ★ Please visit my other Etsy shop: HappyCatPrintsCo.etsy.com ★ ★ ★

Note : due to time constraints, my handmade keychains are unavailable for an indefinite period. Sorry for the inconvenience.

Caroline :)

Caroline

Contact shop owner

Caroline

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About

ONCE UPON A TIME, there was a little girl named Caroline.

She loved to do creative things with her tiny hands. She was selling her drawings for “5 cents, 10 cents, cheap, cheap!” in front of her house. She wanted to be an artist when she grow up...

Many years later, the dream came true! After twelve years as a graphic designer, I opened my first Etsy shop in 2012. My personalized designs featuring animals became quickly popular, making thousands of happy customers around the world!

I create all my designs in my lakefront studio in QC, Canada - surrounded by trees and nature, I am inspired by my environment every season, every day!

ABOUT THIS SHOP:
I am proud to make my creation process as eco-friendly as possible, by using recycled materials and environmentally safe products. Each keychain is handmade with love from reclaimed wood (slices from dead tree branches).

My other Etsy shops:
HappyCatPrintsCo.etsy.com
HappyCatDownloads.etsy.com

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Shop members

  • Caroline

    Owner

    I am a happy graphic designer and illustrator. I try to convey my love for life, nature and animals through my creations. I speak English and French.

  • Syrah

    Lazy Companion

    I love to sleep when Caroline is working.

Shop policies

Last updated on January 10, 2015

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
➤ CANCELLATIONS & MODIFICATIONS:

Only cancellations / modifications prior to creation will be accepted.

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➤ TAXES & CUSTOMS DUTIES:

> USA & MEXICO:
Orders should be duty-free, according to NAFTA, as they are handmade in Canada. Otherwise, these fees are the buyer's responsibility. Buyer is responsible for his/her own state sales taxes (if any).

> CANADA:
Sales taxes will be applied to all orders as follows:
AB, BC, SK, MB, YT, NT, NU – GST (5%)
ON, NL, NB – HST (13%)
PE – HST (14%)
NS – HST (15%)
QC – GST/QST (14.975%)

> INTERNATIONAL:
Buyer is responsible for any and all customs duties, taxes or fees (if any) imposed by his/her own country upon delivery. Returns due to these potential fees can not be accepted.
Shipping
➤ IF YOU PURCHASED A PERSONALIZED KEYCHAIN:

Digital proof sent via Etsy convo the next business day.
For orders placed on Friday or Weekend, proof will be sent on Monday.

***Please check your messages on Etsy for the proof***

You are responsible for making sure that the proof is correct.
You are responsible for approving the proof within a reasonable time.
Please keep in mind that the quicker you approve the proof, the sooner your order will be shipped.

If I do not hear from you within a few days:
I will send you a reminder via Etsy conversation.
Please note that I cannot be held responsible for any delay due to a late response.

If I do not hear from you within 10 calendar days after this 2nd attempt:
I will create your item as proposed on the proof, and your order will ship as soon as it is ready. In this case, please note that I cannot be held responsible for any error or delay. No modifications or refunds will be possible in this case.

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➤ POSTAL DELIVERY AVERAGES:

STANDARD SHIPPING:
USA: 4-10 business days
Canada: 4-6 business days
International: 6-12 business days

Delivery time might be longer, depending on location and customs processing.

Please note that tracking is NOT available on standard shipping.

UPGRADED / TRACKED SHIPPING:
Choose an upgrade option at checkout (available for USA & Canada only).

Please note that I have no control over postal delivery times, and that I cannot be held responsible for any delivery delay.

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➤ OTHER SHIPPING INFO:

> I will send you an Etsy shipping notification email as soon as your order ships.

> All orders are EXCLUSIVELY shipped through Canada Post's services.

> If payment is pending (e-Checks) or incomplete, shipping will be delayed until full payment has cleared.

> GIFT shipped to the giftee:
I will be careful not to include any receipt / packing slip in the package. However, please note that the law obliges me to write the item's value on the customs form.

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➤ IMPORTANT - SHIPPING ADDRESS:

I always ship to the address on your Etsy invoice.
Buyer is fully responsible for accuracy of the shipping address provided.
I unfortunately cannot issue refunds for items undelivered due to an incorrect address.

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➤ IMPORTANT - INTERNATIONAL ORDERS:

My keychains are made of wood, which is a material that might be on the forbidden imports list of your country. Please note that the buyer is fully responsible to make sure that the item will be accepted by the customs of his/her country, before placing an order. I unfortunately cannot issue refunds for items undelivered due to this reason, and your order will not be covered by my "losses" policy.
Refunds and Exchanges
➤ RETURNS:

WOODEN BACK KEYCHAINS:
Please contact me within 7 calendar days of receipt (items returned without notice will not be accepted).

Please understand that I need the item to be sent back to me in perfect condition (i.e. unused, in its whole original packaging) before I can proceed to any refund.

Please note that buyer is responsible for return shipping & handling charges. Buyer is also responsible for making sure the item arrives safe and sound to me. Please understand that if the item never gets back to me, I will be unable to issue a refund.

I will promptly issue a refund (less original shipping and handling fees) upon receipt of the returned item, if ALL of the above conditions are met.

PERSONALIZED KEYCHAINS:
Please understand that due to the time invested in the creation of custom-made items, I unfortunately cannot refund or exchange custom orders. However, if your item is damaged upon arrival, please see my "damages" policy below.

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➤ DAMAGES:

If the item is damaged upon arrival, please contact me within 7 calendar days of receipt.
*A picture of the damaged item and the damaged package is required*
I will promptly send you a new item, absolutely free of charge, if ALL of these conditions are met.

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➤ LOSSES:

If your package has not shown up within a reasonable time and you feel that it might have been lost in the mail, please contact me.

In some rare cases, a package might get stuck at the customs of the destination country, causing unexpected delays in the delivery (from a few days to a few weeks).

For this reason, please note that it will take 3x the estimated shipping time before your package is considered as lost (for example, a package with a standard delivery time of 4-10 business days will be considered as lost in the mail if it has not shown up after 30 business days).

From the moment your package is considered as lost:
I will create and send you a new item, absolutely free of charge. Shipping will be made via the same postal service as the original item.

Please note – a lost package due to an incorrect address provided by the customer is NOT covered by this policy - the new item must be shipped to the same address.
Additional policies and FAQs
➤ CUSTOMER SERVICE:

Please note that I do not offer phone customer service.
All communications are EXCLUSIVELY made via Etsy conversations (messages via Etsy's website).

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➤ CUSTOM ORDERS:

Please note that all custom orders must be paid in full before I begin the creation of the item.

All custom designs stay the property of Happy Cat Prints.
I reserve the right to reuse the design and make it available in my shop for future shoppers (ex: if you ask me to create a specific animal for your keychain, I reserve the right to reuse this animal on my items).

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➤ QUOTES:

If you ask for a quote, please note that the price will be valid for 30 calendars days, and might be subject to revision after this period.