HappyCatPrintsCo

Christmas Ornaments | Buy 2+, Get FREE Shipping

Phoenix, Arizona
14,814 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

HappyCatPrintsCo is taking a short break

Loading

Note from shop owner My shop will be back open in NOVEMBER 2021, for the Holiday season.
Click on the "Email me when they're back" button to be notified.

Note from shop owner

Last updated on Jun 9, 2021

My shop will be back open in NOVEMBER 2021, for the Holiday season.
Click on the "Email me when they're back" button to be notified.

Caroline

Contact shop owner

Caroline

Reviews

Average item review
5 out of 5 stars
(2802)
See reviews that mention:
Quality 293 Shipping 439 Customer service 421

About HappyCatPrintsCo

Sales 14,814
On Etsy since 2012

ONCE UPON A TIME, there was a little girl named Caroline...

... she was selling her drawings for “5 cents, 10 cents, cheap, cheap!” in front of her house. She wanted to be an artist when she grow up...

Many years later, the dream came true! After twelve years as a graphic designer, I opened my first Etsy shop in 2012. My personalized designs featuring animals became quickly popular, making thousands of happy customers around the world!

- - -

All designs are original creations by me - Caroline Brunet, shop owner & designer at Happy Cat Prints.

I work from my lakefront home studio in Saint-Mathieu-du-Parc, QC, Canada.

I partner with a professionnal print shop located in Arizona, USA - they carefully take care of the printing, packaging and shipping steps.

➤ ALL ORDERS SHIP FROM PHOENIX, AZ, USA

- - -

CAROLINE'S ETSY SHOPS:
www.etsy.com/shop/HappyCatPrintsCo
www.etsy.com/shop/HappyCatDownloads

- - -

CAROLINE'S PASSIONS:
Art - Hiking - Mountains - Animals - Traveling

Shop members

  • Caroline

    Owner, Creator

    I am a happy graphic designer & illustrator. I try to convey my love for life, nature and animals through my creations. I speak English and French.

Production partners

  • Professional Printer

    Yorba Linda, CA

    Takes care of the printing, packaging and shipping of my canvas prints.

  • Professional Printer

    Phoenix, AZ

    Takes care of the printing, packaging and shipping of my ornaments and mugs.

  • Professional Printer

    San Jose, CA

    Takes care of the printing, packaging and shipping of my art prints.

Shop policies

More information

Last updated on Nov 18, 2020
Frequently asked questions
CANCELLATIONS & CHANGES

I partner with external print shops. Once your order has been sent to my print shop for production, it is NO longer possible for me to cancel or change your order.

You must request cancellation/changes *within 1 HOUR* of purchase (as I usually send orders to production quickly to have them fulfilled as fast as possible).

If you requested proofing when placing your order, changes must be requested before you approve your proof.

Once an order has been moved into production process, cancellation/changes are no longer possible.

DAMAGED ITEM PROTECTION

Orders are always carefully packaged for a safe arrival. However, postal incidents sometimes happen.

If an item has been DAMAGED during transit:
A free replacement will be happily created and shipped to you.

➤ CONDITIONS:
• You must contact me via Etsy Conversation WITHIN 3 DAYS OF RECEIPT
• You must provide pictures showing the damage or defect.

LOST PACKAGE PROTECTION

Please keep in mind that postal delays can occur, and since those are out of my control, I cannot be held responsible for such delays.

If a package is officially declared as LOST IN THE MAIL by the postal services:
A free replacement will be happily created and shipped to you.

➤ CONDITIONS:
• Shipping will be made to the same address and via the same service as the original item (or if you prefer to upgrade, I will send you an invoice for the added cost).
• Packages lost due to an incorrect address provided by the buyer are NOT covered by this policy.
• If tracking info states that it has been delivered, the package can unfortunately NOT be declared as lost (please see the "I CAN'T FIND MY PACKAGE" FAQ further below).

PROOFING (personalized orders)

If you request a PROOF:
Your digital proof will be sent to you within 48 hours via Etsy Conversation.

★ To ensure that orders are processed seamlessly, please make sure to approve your proof within 24 hours of receipt. Late proof approval will delay your order. ★

Once approved, changes to your order are no longer possible.

➤ IF I DO NOT HEAR FROM YOU:
I will send you a reminder after 3 days. If no response within the 48 hours following the reminder, I will create and ship your item as is. Changes will no longer be possible. You will be responsible for any error or delay.

➤ IF YOU FORGOT TO PROVIDE SOME INFO:
I will contact you via Etsy Conversation. If no response within 1 week after your order date, I will cancel your order.

SHIPPING ADDRESS

Please make sure that the shipping address on your Etsy order receipt is complete and accurate.

If you realize there is an error in the shipping address, please contact me immediately via Etsy Conversation.

Please note that address changes are NO LONGER POSSIBLE once an order has been packaged and prepared for shipment.

Please understand that I cannot be held responsible for any issues, delays or lost packages due to an incorrect address.

If the package is returned to me by the postal services, I will contact you to arrange reshipping. WITHIN 30 DAYS you will need to confirm the new address and pay the reshipping cost (after that, unclaimed returns will be discarded and a reprinting fee may apply).

PRODUCTION + DELIVERY TIMES + TRACKING

➤ PRODUCTION TIME:
• September – Mid-November: 2-5 business days
• Mid-November – December: 6-10 business days
Day you place your order = DAY 0

(or, if you request proofing, the day you approve your proof = DAY 0)
Business days = Monday-Friday (excluding weekend & holidays)

➤ POSTAL DELIVERY TIME:
• Standard shipping: ±3-6 business days
• Priority shipping: ±2-4 business days
Barring any unexpected postal delays
I cannot guarantee shipping carrier timelines.

➤ TRACKING:
Tracking is available on ALL packages :)

GIFTS

➤ GIFT WRAPPING:
Orders are beautifully packaged. Please however note that I can unfortunately not accept requests for custom/special gift wrapping, since all items are packaged in the same way to optimize the process and to comply with postal standards.
However, I can happily have a personalized note from you printed on the packing slip (see below).

➤ GIFT NOTE:
A personalized note can be printed on the packing slip - please provide note in the gift message box at checkout when placing your order.

TRACKING SAYS THE PACKAGE HAS BEEN DELIVERED, BUT I CAN'T FIND MY PACKAGE. WHAT CAN I DO?

• Check all entrances, sides of house, porch, yard, bushes, etc. in case your postman concealed the package.
• Check with all home occupants in case someone picked up the package and forgot about it.
• Ask your postman where/with whom they left the package.
• Check with your local post office.
• Contact USPS and ask them to look up the GPS coordinates of the delivery scan, to know exactly where the postman was standing when the package was scanned.
• Check with all neighbors.
• If applicable, check with manager, doorman, reception desk, mail sorting racks/boxes, etc.

In the rare circumstance the package is still missing, you can file a missing mail claim with USPS.