HappyMangoBeads

Welcome to Happy Mango Beads Etsy Store!

Berthoud, Colorado · 349 Sales

HappyMangoBeads

Welcome to Happy Mango Beads Etsy Store!

Berthoud, Colorado 349 Sales On Etsy since 2009

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(141)

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HappyMangoBeads

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HappyMangoBeads

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Shop policies

Last updated on January 5, 2016
Thanks for visiting Happy Mango Beads Etsy store. We are primarily a web-based bead store located in the small town of Berthoud, Colorado in the foothills of the Rocky Mountains. The items you will find here are only a sampling of what we have available. Please visit our webstore at www.happymangobeads.com

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
We accept payment via Paypal. We also accept check/money orders for domestic orders.
Shipping
Through our Etsy store we offer shipping to the USA and Internationally. Domestic orders ship via USPS First Class mail and take approximately 4-10 business days. Shipping time for Canada First Class orders take approximately 7-21 business days. All other international orders will ship via USPS Priority Mail International and take approximately 6-10 business days. If you prefer expedited shipping, please send us a message and we can set that up for you!

Shipping FAQ

How quickly do you ship?
We often ship orders the same day an order is placed. Typically, orders placed before 3:00PM (Mountain Standard Time) will ship the same day and those placed after that time will ship the following business day, including occasional Saturdays.

Does Happy Mango Beads cover customs duties and fees or shipping brokerage fees?
No. Your country may impose additional taxes or duties. These fees are not controlled or collected by Happy Mango Beads. Please make sure you are familiar with your country's customs process and fee structure before you order so you know what to expect.

I live in the USA and I haven't received my order. What should I do?
Though rarely delayed, occasionally an order gets misplaced in the USPS. Please notify us if it has been at least 20 days since your order shipped to file an insurance claim. PLEASE NOTE: we cannot be responsible for packages that have not been reported delayed/missing after 90 days.

I live outside of the USA and I haven't received my order. What should I do?
Occasionally packages may get delayed in customs in route to you. Please notify us if it has been at least 30 days since your order shipped to file an insurance claim. PLEASE NOTE: we cannot be responsible for packages that have not been reported delayed/missing after 90 days.
Refunds and Exchanges
We want you to be happy with the products you purchase from Happy Mango Beads. Your satisfaction is important to us and because of this we try very hard to provide accurate descriptions and images of the merchandise we sell.

Return Considerations

- We only accept returns within 30 days of delivery date.
- Any damaged merchandise must be reported within 7 days of delivery date.
- You have the option of a refund to your original form of payment or a store credit that may be used on a future order.*
- All merchandise must be in its original, unaltered condition. Strung beads must still be intact.
- We do not accept returns for items that come pre-packaged and have been opened (i.e. Beadalon products).
- We do not offer exchanges or hold merchandise in anticipation of a return.
- Return postage is non-refundable by Happy Mango Beads.
- We do not allow returns for special orders which receive quantity-based discounts, except if the product is damaged.
- Customers with excessive returns are subject to a 20% restocking fee.

*If your original form of payment was a check or money order, we are only able to issue a store credit.

Return Processing Instructions:

- Contact us with the items that you are returning.
- Include in the package your name and order invoice number.
- Ship your return in a safe, secure package, just as you received it from us. Refunds and store credits will not be issued if an item arrives to us damaged.
- Your package must be mailed to us within 7 days of contacting us for a return.

For USPS Returns:
Happy Mango Beads
PO Box 64
Berthoud, CO 80513

For FedEx or UPS Returns:
Happy Mango Beads
321 Mountain Ave.
Berthoud, CO 80513

Thank you, we appreciate your cooperation! Please don't hesitate to contact us at returns [!at] happymangobeads.com with any questions regarding our return policy.