Announcement Interested in our ribbon wand programs or tags? Our production schedule is filling up fast for the busy wedding season. Don't delay - convo us quick to see if your date is open and any questions so we can get your order on the books!
Interested in our ribbon wand programs or tags? Our production schedule is filling up fast for the busy wedding season. Don't delay - convo us quick to see if your date is open and any questions so we can get your order on the books!
Sajaad Shah on May 13, 2016
Margaux would literally take a week to respond to one email. She actually cancelled my wedding order two weeks before the event because she couldn't get the work done. Poor customer service all around, I'd use another vendor. Thank you, Sajaad
Margaux responded on May 13, 2016
Unfortunately, the customer's account above could not be farther from the truth. We pride ourselves here on communication (something our many other satisfied customers and 5-star reviews can attest to), and despite assuring this customer that their deadline would be met and the wands delivered in a timely fashion, we were bombarded with nearly daily emails demanding progress reports and questions that had already been answered several times. It became clear to us that no there was no satisfying this customer, and therefore a full refund was made, despite the fact that we had already done half the work for their order.
Helping make everyone, everything and every occasion more beautiful through design, creativity and harmony.
Not just an event design company, not merely a styling house – HCS is something entirely new and fresh: a Creative Studio, in all respects.
We strategize, we design, we create. We are your wide-angle lens, your problem solvers, your perfect harmony. Enlist HCS and you ensure that your project will start trends, not copy them!
HCS has a team that can do it all - we can’t wait to see what we can do for you!
Owner, Creative Director
A lover of good design, Mid-Century Architecture and all things gold and sparkly, HCS Creative Director Margaux Fraise loves to design new and interesting things for her clients and their events.
**Communication is key here at HCS** We will do our very best to communicate all pertinent info to you, our customers, and if you do the same everything should go swimmingly!!
Accepted payment methods
- Accepts Etsy gift cards
Custom orders purchased from Harmony Creative Studio can be canceled up to 48 hours after purchasing the deposit listing. Custom listings purchased after convos can be canceled within 24 hours. Only payments made through credit card checkout can be refunded through Etsy. If you have chosen "PayPal" as your payment method, PayPal will need to be contacted for further assistance and the refund will be made through them.
Please note that custom listings made for buyers will be deleted and the transaction canceled if the listing is not purchased within 14 business days. This is only to ensure timely delivery for our customers and retain order in the production schedule. Accommodations can be made, but only if an agreement is reached prior to the listing being created.
HCS does add applicable sales tax for our zip code - we don't want to, blame the IRS :(
Additional services such as insurance and rush shipping can be accommodated, but additional fees may apply. We HIGHLY recommend insurance on our Jewelry bouquets.
All deposit listings include estimated shipping. Depending on the quantity and custom items selected, additional shipping costs may be incurred and will be added to the final payment listing.