HarrietRubyCreates

Privacy Policy for HarrietRubyCreates

Effective Date: 1 June 2023

At HarrietRubyCreates, we are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our Etsy shop. Please take a moment to read this policy to understand our practices and how we protect your information.

Information We Collect
When you visit our Etsy shop, we may collect certain personal information from you, including:
Name and contact information: such as your name, email address, shipping address, and phone number.
Payment information: such as credit card details or other payment method information.
Order information: including details about the products you purchase from us.

Communications: any correspondence, inquiries, or reviews that you submit to us.
Device and browsing information: information about your device, IP address, browser type, and other technical details collected through cookies and similar technologies.
Other information: any other information you choose to provide to us voluntarily.

Lawful Basis for Processing Personal Data
We rely on the following lawful bases for processing your personal data:
Performance of a contract: We process your personal information to fulfill our contractual obligations in delivering the products you purchase and providing customer support.

Legitimate interests: We process your personal information based on our legitimate interests in improving our services, marketing our products, and ensuring the security of our Etsy shop.
Compliance with legal obligations: We may process your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

Consent: In cases where we seek your consent for specific processing activities, such as sending promotional materials, we will obtain your explicit consent before proceeding.

Use of Personal Information
We use the collected personal information for the following purposes:
Fulfillment of orders: to process and deliver your purchases, communicate about your order status, and provide customer support.

Payment processing: to facilitate secure payment transactions and prevent fraudulent activities.
Communication: to respond to your inquiries, provide information about our products, promotions, and updates, and notify you of any changes to our policies.

Legal obligations: to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

Improving our services: to analyze and improve our Etsy shop, products, and customer experience.
Marketing and advertising: with your consent, to send you promotional materials or newsletters about our products, discounts, or upcoming events.

Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed.

Information Sharing
We may share your personal information with third parties only in the following circumstances:

Service providers: We engage trusted third-party service providers to assist us in running our Etsy shop and conducting business operations. These service providers are obligated to use your information solely for the purposes specified by us and to protect your personal information.

Compliance with laws: We may disclose personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

Business transfers: In the event of a merger, acquisition, sale of assets, or other business transaction, your personal information may be transferred as part of the transaction, subject to confidentiality agreements.

With your consent: We may share your personal information with third parties if we obtain your explicit consent to do so.

Your Rights and Choices
You have the following rights regarding your personal information:
Access and update: You have the right to access and update your personal information that we hold. You can review and update your account information directly on the Etsy platform.

Rectification: If you believe that the personal information we hold about you is inaccurate or incomplete, you have the right to request its correction or amendment.

Erasure: You have the right to request the erasure of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.

Restriction of processing: You have the right to request the restriction of processing of your personal information in certain situations, such as when you contest the accuracy of the data or when the processing is unlawful.

Data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller where technically feasible.

Objection to processing: You have the right to object to the processing of your personal information based on our legitimate interests or for direct marketing purposes. We will assess your objection and cease processing your personal information unless we have compelling legitimate grounds to continue.

Withdrawal of consent: If we rely on your consent as the legal basis for processing your personal information, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy. We will respond to your request within the timeframes required by applicable data protection laws.

International Data Transfers
We may transfer your personal information to countries outside the European Economic Area (EEA) or other regions with data protection laws that may differ from those of your jurisdiction. If we transfer your personal information to a country that is not deemed to provide an adequate level of data protection, we will ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission or other appropriate mechanisms.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the following information:

Harriet Richter
We will aim to address your inquiries and resolve any concerns in a timely and appropriate manner.

Thank you for trusting us with your personal information.