Announcement Please READ my Shop Policies page BEFORE Purchase!
Please READ my Shop Policies page BEFORE Purchase!
Adorabubblemoustache on Oct 9, 2016
Very pleased with the wand this wandmaker delivered. I only gave them specs on the length and woodtype, and left the design to their own imagination. As stated while ordering, it takes a month before the wand gets shipped, but that's just because they maker takes this hobby of theirs seriously and wants to deliver a beautiful wand for each order. When it arrived I was immensely pleased - and still am! I could've ordered a custom wand much closer to home (in Belgium), but was simply blown away by the technique and style of this wandmaker. 10/10, would order again.
PLEASE READ MY SHOP POLICIES BEFORE PURCHASE.
Accepted payment methods
- Accepts Etsy gift cards
Crafting wands is not Harter's full time job.
Orders are only crafted on the weekends, Friday-Sunday.
I make every effort to turn around orders promplty, while at the same time exercising great care and attention to detail. The time needed to complete your wand can vary depending on current workload, holiday season, and a variety of other factors, some of which are beyond my control. Because of the nature of this process, the time frame cannot always be predicted with certainty. I suggest placing your order well in advance of any special event or holiday so you are assured your piece in time.
SHIPPING and DISPATCH:
All wands ship through the United States Postal Office. Once your order has shipped, it is out of my hands and I consider the transaction complete.
Your order dispatch date will be written on your invoice. You can expect your order to ship the Friday or Saturday following that date.
Dispatch day is a Friday - it will ship that day.
Dispatch date is a Tuesday - it will ship that weekend.
I ship all orders to the address on your invoice. It is your responsibility to provide the correct address. Please make sure it is correct on your Etsy profile before ordering. I am not responsible for orders shipped to the wrong address.
Bubble wrap- $0.32
Priority shipping average- $7.00
*International shipping average- $15.00
LOSS or DAMAGE:
I am not responsible for lost or damaged packages. I will track "lost" packages and work with you to figure it out.
TRACKING and INSURANCE:
All orders ship Priority, tracking is included.
International orders do not include tracking and ship first class.
*You must contact me ahead of time if you would like to purchase additional insurance, confirmation, or tracking.
Refunds and Exchanges
Additional policies and FAQs
If you need to discuss order details, you can message me here on Etsy. You will not receive a response if you e-mail me outside of Etsy. This is for both buyer and seller protection.