HatPhaestus

New York, United States · 392 Sales

HatPhaestus

New York, United States 392 Sales On Etsy since 2013

0 out of 5 stars
(38)

Shop owner

Melissa K

Contact

Announcement   Hat Phaestus specializes in unique fascinators, headbands and other accessories that will add that special flare to any outfit.

Announcement

Hat Phaestus specializes in unique fascinators, headbands and other accessories that will add that special flare to any outfit.

Melissa K

Contact shop owner

Melissa K

About

hats, fascinators and hair accessories are my life!!!!

I am born to love creating, decorating anything and everything!

I made hats, fascinators and hair accessories to my friends and family for many occasions (specially wedding!!!!) from college years.

One day my biggest supporter, sister Amy told me about Etsy store and start small business of HatPhaestus from 2013.

I also love creating Bridal Fascinators, Bridal Birdcage Veils, Wedding Hair Adornments, Bridal Headbands, Hairpins, Hairbands for the Flower girls and Bridesmaids too!!!! I just love to see people are happy with my collections and having wonderful memory of great moment of their lives.

I am happy to design and create these for girls who love to be original and beautiful!
I can design a headband for any occasion and I do take special requests. Feel free to contact me anytime with any questions! :)

Shop members

  • Melissa K

    Owner, Designer, Marketer

    I am a Fashionista! I am a Fashionholic!! I love creating, decorating anything and everything!!!

Shop policies

Last updated on April 13, 2016
Welcome to hatphaestus

Everything here is handmade, packaged, and mailed by me (with lots of LOVE).

Hope you enjoy! Cheers :)

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If you are unsatisfied with items you receive, please convo me first to solve any issue.

I am cautious to do refunds for a reserved listing items and I will accept returns only for defective merchandise or the merchandise not being as described (receiving the wrong item) and I only accept returns in these matter within 10 days after the order has been delivered to you.

Items purchased in multiple quantities are NOT returnable.

Please note that all returns will be charged a 50% restocking fee. Also we are not able to refund any shipping and handling charge.

Also I do not offer refunds for color dissatisfaction and not the right size so make sure you know for sure to read carefully item detail for your desired color and size.

How to return the items

1) Please note that buyer pays return shipping cost.

2) You must convo us to let us know you making a Return. So we can give you return address.

3) All items must be returned new and unused in the original packaging;

4) All products must be received back in the original package and condition in which they were shipped;

5) Once you send returns, please provide us TRACKING NUMBER. Please note that it is not my responsible for postal/shipping delays or errors when returning an item. So you must have tracking number to make sure.

6) We will give a refund, minus shipping & handling and discounts when we receive the goods from you.
Payment
accepts Credit card direct checkout and Paypal.

I will only send you your item once the transaction has been completed.

So Please be sure to click on the "Pay Now" button to ensure the transaction is complete.
Shipping
All items ship within 3-5 business days after payment clear.

Tracking number will be available via Email.

All tattoos are a final sale and can not be return for any reason.

Your order will be shipped to your Etsy address unless otherwise specified.

For All Hats orders in US are shipped through USPS Priority mail which takes 2-4 days to arrive, depending on your zip code.

For All Hats and Fascinators orders in International can take anywhere in 6 to 10 business days for many major markets through via USPS Priority Mail International. Average number of days may vary based upon origin and destination.

Everything else are shipped through USPS First Class Mail which takes between 2 - 5 business days, depending to the destiny.
For all international orders are shipped via USPS First Class International Mail.

For all international orders;

* I am not responsible for any duty taxes.

* I do not refund for lost packages.

* I am not responsible for items not received due to an incorrect address.

Additional policies and FAQs
- Please contact me thru Etsy Convo (not my personal email).

- If you have any question regarding to items, convo me and I will get back asap!

- Wholesale order is welcome :)