HatsByOlivia

Home of the original pom pom hat

Dallas, Texas On Etsy since 2015

4,364 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

HatsByOlivia

Home of the original pom pom hat

Dallas, Texas | 4,364 Sales

Announcement    50% off all orders of 2 or more hats!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Announcement

Last updated on Sep 21, 2020

50% off all orders of 2 or more hats!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Items

4364 Sales
 

All Items

Olivia Luko

Contact shop owner

Olivia Luko

Reviews

Average item review
5 out of 5 stars
(768)
See reviews that mention:
quality 117 shipping 92 customer service 64

About HatsByOlivia

Sales 4,364
On Etsy since 2015

Hats should be a statement, not an afterthought.

I made one hat for myself on a hot Dallas day, and simply didn't stop! I hope you enjoy a little wit, style, and sun protection.

Shop members

  • Olivia Luko

    Owner

Shop policies

Last updated on April 30, 2017
Hi! Welcome to Hats by Olivia

Life is meant to be enjoyed outside with a cocktail; wear a hat that embodies that.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
No refunds, exchanges, or returns, all sales are final.
Payment
Hats by Olivia accepts all major credit cards and PayPal.

All orders must be paid before any work begins.
Shipping
All shipping is done through USPS. Once the shipment has been picked up Hats by Olivia is no longer responsible for the package and cannot offer refunds or replacements if an order is lost or damaged. Please contact me for information about adding insurance to an order.

Your order will ship when ALL items in an order are completed. If you order a custom STRAW AND HATS, your hats will not ship for 3 to 4 weeks. Please purchase your hats in a separate order if you would like to receive them faster.

I do not do local pick up.
Additional policies and FAQs
All hats are handmade and therefore no two are identical.

Care Instructions: These hats are made with care, so please treat them with care. Please do not get them wet or fold them. We are not liable for hat damages after shipment.

If you need an order quicker than the estimates above, please send a message via Etsy before ordering. We will do our best to accommodate.

I reserve the right to refuse any orders for any reason.

More information

Last updated on Apr 20, 2017
Frequently asked questions
Wholesale availability

Wholesale hats will be available starting December 2016, please email me for wholesale inqiuries.

Custom and personalized orders

All custom and personalized orders are final and non-returnable unless I have made a mistake. I will write the hat with the exact spelling and capitalization you have provided, so please triple check.

How do I pack my hat for travel?

Option 1: Wear the hat and carry it through the airport if you are bringing a soft duffle bag.

Option 2: Pack the hat in a hard-sided luggage. Just lay the hat down and stuff the "head" part with bikinis, pajamas, etc. that won't be wrinkled. Lay paper down over the sequins and keep the sequin part flat. Layer clothing on top of the hat and it should be good to go!

Do you do group discounts?

I do! Please message me the number of hats, sequin color, pom pom color, phrases desired, and shipping zip code and I will do my best to work with you.

I live in Dallas, can I do local pick up?

At this time, I do not offer local pick up.

Sizing details

One size fits most. All adult hats are 22" in circumference. Use a ribbon to measure around your head to better understand sizing.

Care instructions

These hats are made with care, so treat them with care.

Please keep hats flat and do not fold them.

Do not get the hat wet. If you do, place it in the sun in a dry spot and do not touch the sequins, it should dry just fine!

I need my hat sooner than listed, is that an option?

I will do everything to work with you to get you your hat on time! Please message me your hat style, phrase, and shipping zip code and I can let you know how soon I can get it to you.

When will my order ship?

Your order will ship when ALL items in an order are completed. If you order a custom straw and hats, your hats will not ship for 3 to 4 weeks. Please purchase your hats in a separate order if you would like to receive them faster.