HauntedHeadClothing

Haunted Head

Announcement    Thank you so much for Visting my shop. I just love to be creative in multiple ways. I really hope you enjoy my work.

Orders placed after November 30, 2021 can only be sent to select countries. Right now, the mail service issues are extremely difficult to overcome and I have had a few issues with the carriers not getting packages to their destination on time, or in some cases, at all. I am so sorry for the inconvenience. If you are outside the continental United States, please message me first before you purchase.

Announcement

Last updated on Nov 26, 2021

Thank you so much for Visting my shop. I just love to be creative in multiple ways. I really hope you enjoy my work.

Orders placed after November 30, 2021 can only be sent to select countries. Right now, the mail service issues are extremely difficult to overcome and I have had a few issues with the carriers not getting packages to their destination on time, or in some cases, at all. I am so sorry for the inconvenience. If you are outside the continental United States, please message me first before you purchase.

Items

Rebecca

Contact shop owner

Rebecca

Reviews

Average item review
5 out of 5 stars
(32)
See reviews that mention:
Quality 9 Shipping 8 Customer service 2

About HauntedHeadClothing

Sales 102
On Etsy since 2011

Haunted Head - Unique, Quality Handmade Items

Hello!

Haunted Head is owned and run by me, Rebecca. I have been in business designing, creating and selling one of a kind or limited edition items since 1997. My specialties are mostly in clothing, however, I live to create whatever my mind and heart desires.

I design, create and sew anything from Avant Garde to Wedding to Dance Wear to Children’s Clothes. I do Evening Wear and Costumes often. Basically I do just about everything when it comes to clothing.
Creating one of a kind clothes made to last can also greatly reduce the strain on the environment.

While clothing is the main part of what I do, (it is my more than full time job) I love to be creative in all kinds of ways. I also paint, make Jewelry, create art, and do needlework.

You can always come here for unique clothes, that yet you may find something else that you love.

Live your passion.

Shop policies

Last updated on November 26, 2021
Thank you so much for choosing my shop for your patronage. Please read through my shop policies carefully and thoroughly. I put my whole heart into producing a great quality product for you. I strive to go the extra mile where possible. Please acquaint yourself with my shop policies. I am happy to answer questions you may have about them, about requesting custom orders, shipping practices and so on.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I do my best to describe all my pre-made items in deep detail.

-I will refund pre-made items that are unworn and returned in the exact same condition they left me however, I need to be contacted within 24 hours of receiving the item and it needs to be posted back to me within two days of receipt.
-I do not refund on pre-made items that I custom adjust for buyers.
-I do not refund on custom orders.

Please note, I also do not refund on items lost, delayed, or returned by the postal/shipping carrier. More details about that in my shipping policies.
Payment
I accept Payment via checkout on Etsy through Paypal.
Shipping
-Shipping on regular orders is 3-5 business days
-Shipping on orders that buyers requests custom adjustments are handled on a case by case basis, but are usually shipped within four weeks of funds clearing.
-Shipping on custom orders are on a case by case basis, but are shipped with four to eight weeks of funds clearing .

All items are sent with a tracking number. I do my utmost best to get your item to you in a timely manner and with careful packing and shipping. I cannot be responsible for items lost in the mail/through the postal carrier. I do offer refunds on limited items (only my pre-made items are eligible for refunds, not custom adjusted or custom made) and only if they are returned in a timeframe set forth in my refund policy. I do not refund on items that are lost in the shipping if I can provide proof that it was shipped. I do not refund for items not returned to me within the timeframe of my policies, or items not returned, or items not returned in the same condition they left my shop.

I do put insurance on all my packages. If your item is lost or damaged in the shipping, I am happy to help start a claim if you can provide good documentation that the item was damaged or lost due to the carrier.
Additional policies and FAQs
Custom orders take four to eight weeks to fulfill. Please convo me and we will work out a date based in good faith that payment will be made within 1-2 business days after our agreement. Please note that if payment is delayed the original date does not apply and we will have to readjust the delivery date.