HavenshireDowns' Shop Policies
Hello & Welcome to the Havenshire Downs. Here you will find and assortment of fun treasures from old to new. Know that I take pride in what I sell and what I create. I am a perfectionist and want everything I sell that leaves my home, to your home, to be perfect. My home is a (SMOKE FREE) home. I can't say that it is a pet free home. That would then exclude my cute BIG Dogs (Dakota & Chubs).
***PAYMENT*** is due within 3 days of purchase. Please note that your items will not be shipped until payment is confirmed. At this time, I only accept payment by Paypal. You don't need to have an account in order to use Paypal -- you can simply use your major credit card or debit on the Paypal website. You will be directed to the site after you check out. Please feel free to email me with any questions, requests or concerns I will be more than happy to help.
***SHIPPING***Orders are shipped via US Postal Service unless otherwise stated. Please allow approximately (7-10) business days for your item(s) to be shipped, then 2-3 days for the shipment to arrive. *Sending a gift?* I will be more then happy to send to a "giftee's" address, provided you have sent us the information in an email prior to purchase.
*SHIPPING OVERCHARGES* We will refund any shipping overpayments that are over $1.00, to your PayPal account.
***INTERNATIONAL PURCHASES*** Please send us a message for international inquiries because shipping will not be the same.
Refunds and Exchanges
***RETURN/REFUNDS***If you are unhappy with your purchase, please send me an email within 15 days of receipt with your concerns. Refunds, minus shipping, will only be given for product that is undamaged and returned in their original packaging. Return shipping is the responsibility of the buyer. I must receive the product from you before I can issue your refund. If any items are damaged in the shipping process please contact me, and I will try my best to correct the problem. Refunds can only be issued up to 60 days from the date of purchase in accordance to Paypal.
Additional Policies and FAQs
Thank you as always for your interest in the shop and I look forward to bringing you new and exciting items.
Last Updated July 18, 2012