HawkAndSquirrel
Denver, Colorado
Shop policies
Last updated on
February 10, 2016
Welcome to Hawk & Squirrel's online shop! In addition to the items listed here, we also do commissions and freelance design work.
Follow our instagram @hawkandsquirrel to check out work-in-progress shots and our latest creations, as well as occasional giveaways.
Please read over our Shop Policies for ordering and shipping information and don't hesitate to contact us with questions.
Follow our instagram @hawkandsquirrel to check out work-in-progress shots and our latest creations, as well as occasional giveaways.
Please read over our Shop Policies for ordering and shipping information and don't hesitate to contact us with questions.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
All sales are final unless product is damaged or incorrect.
If you receive a damaged or defective product, contact us at orders [!at] hawkandsquirrel.co within 24 hours to open a claim. Please include photos of the products so we may assess the situation. If you are eligible for a replacement, we ask that you send the original back so we may assess it's condition.
If you receive a damaged or defective product, contact us at orders [!at] hawkandsquirrel.co within 24 hours to open a claim. Please include photos of the products so we may assess the situation. If you are eligible for a replacement, we ask that you send the original back so we may assess it's condition.
Payment
We accept any Direct Checkout methods offered by Etsy.
All payments must be received in full before orders will shipped and all sales are final.
All payments must be received in full before orders will shipped and all sales are final.
Shipping
Artwork will be shipped flat through USPS and packaged with a sturdy backing for protection. All shipments include tracking.
If there are any special delivery needs, please contact us and we will work with you to fulfill them. Additional charges may apply for special delivery.
Please make sure your address information on the order is correct, as this is the only address we will accept for shipment. if there is a mistake on the order's shipping address, contact us immediately. If the buyer supplies an incorrect shipping address, any delays or costs associated with re-shipping packages or loss of goods are the buyer's responsibility.
If there are any special delivery needs, please contact us and we will work with you to fulfill them. Additional charges may apply for special delivery.
Please make sure your address information on the order is correct, as this is the only address we will accept for shipment. if there is a mistake on the order's shipping address, contact us immediately. If the buyer supplies an incorrect shipping address, any delays or costs associated with re-shipping packages or loss of goods are the buyer's responsibility.