HaydenHarlowPR

Bridal, loungewear, adornments & gifts | Fedex Shipping

Washington, D.C.
|
| 62,698 Sales | 5 out of 5 stars 5 out of 5 stars

HaydenHarlowPR is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Hayden Harlow is currently running 4-6 days (M-F) lead time on most items. Please check the details of each item for item specific lead times
Once shipped, transit times (US) are 2-8 days and depend on your location & excludes any shipping carrier delays.

In a RUSH? Send us a message! We can often accommodate RUSH production and work with you on selecting the appropriate upgraded Fedex shipping method.

Sign up for our mailing list for news on new items and flash sales:
https://bit.ly/3nXmwfd

Lets be social!
Instagram: https://www.instagram.com/haydenharlow/
Facebook:https://fb.me/ShopHaydenHarlow
Pinterest: https://www.pinterest.com/elizabethstjohn/

Messages received after hours, during weekends or holidays will take a bit longer to be responded to... please be patient.

Thank You for supporting our family shop!

Announcement

Last updated on Mar 15, 2022

Hayden Harlow is currently running 4-6 days (M-F) lead time on most items. Please check the details of each item for item specific lead times
Once shipped, transit times (US) are 2-8 days and depend on your location & excludes any shipping carrier delays.

In a RUSH? Send us a message! We can often accommodate RUSH production and work with you on selecting the appropriate upgraded Fedex shipping method.

Sign up for our mailing list for news on new items and flash sales:
https://bit.ly/3nXmwfd

Lets be social!
Instagram: https://www.instagram.com/haydenharlow/
Facebook:https://fb.me/ShopHaydenHarlow
Pinterest: https://www.pinterest.com/elizabethstjohn/

Messages received after hours, during weekends or holidays will take a bit longer to be responded to... please be patient.

Thank You for supporting our family shop!

Items

62698 Sales

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Hayden Harlow

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Hayden Harlow

Reviews

Average item review
5 out of 5 stars
(7623)
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About HaydenHarlowPR

Sales 62,698
On Etsy since 2013

lets be social! @HaydenHarlow #HaydenHarlow

We love making things with our hands - so everything in our shop is HANDMADE in the US, in our "green" studio that runs on 100% windpower. Since we're all about conservation & the environment, we try to use only sustainable materials, like silk, cotton, glass and manmade or 100% recycled fibers. All our items are made once they're ordered, so we keep waste to a minimum.

We're always looking for new and innovative ways to be more "green" so if you have any suggestions, PLEASE send them along! Right now, we're looking at alternatives to plastic/protective packaging... so...again, if you have an idea of how we can do this, share!

Follow us on social media and #HAYDENHARLOW your pictures! we LOVE seeing our REAL weddings!

Oh, and if you want something unusual, special or unique, send us a message!
cheers, Liz (and the Team!)

Shop members

  • Elizabeth St John

    Owner, Designer, Master Maker

    ECO-maniac and avid traveler (I used to work on Amazon Conservation projects). Obsessed with all things wild (orangutans, elephants and rhinos!), Paris and the ocean. Have an idea for something you don't see? message me!

  • John

    Photographer, Co-owner, Production & Logistics

    Rescue pets and cycling. Vintage photography & the ocean.

  • Nora

    Mom & Overall Critic, Master Pattern Maker

  • Ellie

    Assistant, Maker

    Love making silk flower bouquets on weekends and all things manicure.

  • Tanya

    Seamstress

    Mom to little Isabelle, daughter to Isabelle - loves humming while she sews...

  • Alicia

    Seamstress

  • Big Isabelle

    Seamstress

    Just here with us for the summer!

  • Dina

    Embroidery, Maker

    Breast cancer survivor!

  • Karen

    Maker

  • Greg

    Shipper, "inspector 12", Maker

    Brazilian JiuJitsu and fine restaurant aficionado!

Production partners

  • A customized print shop

    United States

    They create custom sized labels to our specifications for our products. All are made-to-order, on demand, in the US - from recycled materials! Helping us stay 'green'

  • An online printing service

    United States

    They offers a digital interface for customers to be able to customize their purchases- and print directly from their computers.

  • A custom embellishment manufacturer

    OR, United States

    Our partner produces short run custom designs and embellishments for our gift items.

  • A luxury packaging manufacturer

    United States

    A custom packaging printer in the US, that prints our exclusive designs

  • A US maker of blank ready to wear apparel

    Mobile, AL

    We chose to work with this supplier because they make women's size appropriate clothing in the US! Love to support US made, its the greener alternative to shop as local as possible!

  • A luxury packaging manufacturer

    Canada

    A luxury packaging manufacturer that creates customizable packaging in limited quantities, and in recycled or recyclable materials.

  • Ellen's cutting team in

    China

    We design, size and sew all our garments in the US, but since we're growing, we use a small factory in china to help us keep up with cutting so we can focus on sewing, customizing and hand finishing each of our items.

  • A luxury packaging manufacturer

    United Kingdom

    A luxury packaging manufacturer that offers beautiful, eco friendly packaging for our customized and specialty gifts.

  • A Gourmet, US chocolate maker

    United States

    We love our chocolate maker, not only do they make amazing products, they make them in the US!

  • A luxury

    GA, United States

    Luxury box and packaging manufacturer based in the US.

  • Supplier of US Made Caps

    Usa River, Tanzania

    They manufacture blank baseball caps in the US!

  • Premium health & wellness wipe manufacturer

    Chino, CA

    We chose to work with our supplier because of their eco-focused nature, because they're in the US... and because they make an amazing product!

  • A small batch handbag manufacturer

    Guangzhou, China

    A small batch, luxury handbag manufacturer

  • Organic skincare ingredient manufacturer

    United States

    They provide us with all natural skincare items in bulk that are customized to coordinate with our gift designs -- both in color and scent/flavor. We love that they're eco friendly too (and in some cases, vegan)- just like all our items, and even production space.

  • A US maker of stuffed animals

    TX, United States

    To stay as "green" as possible, we selected a Texas based manufacturer of beautiful, vintage inspired stuffed animals to include in our personalized gift boxes.

  • a custom printing company

    United States

    A specialty printing company based in the USA! The allow us to produce small batches of our exclusive prints.

  • US Custom Fabric Printer

    United States

    We've partnered with a US based custom textile printer to manufacture our exclusive fabric prints. Keeping it green and local whenever possible.

  • An organic family run apiary in the western US

    United States

    We love our honey partner! we chose them because they are organic, and family run, in the USA!

  • A packaging supply manufacturer that provides green packaging options

    GA, United States

    We chose to work with our partner because they offer green alternative packaging and products.

  • An eco friendly box manufacturer

    Frederick, Md.

    We love that the boxes are not only great quality, and eco friendly, but they're also food safe!

Shop policies

Last updated on May 10, 2022
Thank you for visiting our shop!
All our items are hand made to order specifically for each customer in my Maryland Studio.
We specialize in bespoke bridal, gifts, bridal accessories, men's handmade neckties, veils, headpieces, sashes & pashmina's and loungewear.

Please scroll down to see our Shop Policies & Frequently Asked Questions (FAQs) in detail.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
I accept exchanges on a case by case basis ONLY (size exchanges on non customized robes ONLY, conditions apply), if time permits. You must contact me within 3 days of receipt with your request, and include your need date. Additional shipping charges will apply (see below).

No RETURNS, CANCELLATIONS or EXCHANGES on all other items in our shop, including:
any customized or embroidered items;
BULK or special Order items;
Custom sized;
RUSH and READY TO SHIP items (including items requested faster than the standard delivery timeline);
sample sale, clearance, SALE and discounted, and Limited Edition items,
mens silk handmade neckties.
These items are FINAL SALE AND MAY NOT BE CANCELLED OR EXCHANGED ONCE AN ORDER HAS BEEN PLACED.

For exchange requests, the customer is responsible for all shipping charges (to and from you), and exchanges will void any shipping specials that may otherwise apply. We will send you a separate invoice for the shipping cost of exchanged items.

Exceptions can be made for items that are damaged or incorrect, so please contact us within 3 (THREE) days of receipt should you have any issue, we're are happy to help with any issues, and can typically expedite replacements if necessary (even overnight if possible).

You must contact me PRIOR to returning any item (after 3 days your request will not be considered).

Shipping costs are not refundable for any reason. (Refunds for items shipped with free shipping will be refunded, less the actual cost of shipping)
Payment
Because we set aside both materials and our time to make your items, orders are considered final, and cannot be cancelled once placed.

Please contact us PRIOR to ordering if you need immediate delivery to ensure we can meet your need. Because of their handmade nature, Items vary in production times.
Shipping
We ship worldwide.
FEDEX is standard for US orders and US Postal Service for all international orders. International FedEx is available, and we can provide a shipping quote if you message us your address.

INTERNATIONAL ORDERS: Please check with your local customs prior to ordering as all Duties & Import Taxes are your responsibility; this includes, but is not limited to orders shipping to Canada, the UK, the EU and Australia. IF YOU ARE NOT IN THE UNITED STATES, YOU ARE RESPONSIBLE FOR ANY CUSTOMS DUTY OR TAXES YOUR GOVERNMENT WILL BILL FOR IMPORT. We will not refund any orders returned because of refusal to pay for applicable duties or taxes. You will be REQUIRED to provide a contact telephone number for shipments (this is so the postal service or FedEx can contact you in case of any issues). Failure to provide a contact telephone number for international orders will require us to cancel your order.

All transit (shipping) fees are paid in full when we tender your package. We will not credit/refund any orders that are refused at customs.

Be sure to include your contact telephone number for FedEx/USPS in the comments during checkout, so they can reach you in the event they have an issue with your delivery.
Additional policies and FAQs
We can generally customize all of our items, if you need something specific, or just want to make a slight change, please let us know.
___________________________________
IF YOU'VE PLACED AN ORDER:
Thank you! Your estimated ship date is automatically generated by ETSY, and can be found on your receipt (at the top), but may not reflect delivery timeline changes if you have contacted us about RUSH production or have ordered customized items (monogrammed).

Customized orders and larger orders may require slightly more time.

We will send shipping details (tracking if available) once your order ships.
____________________________________

PROCESSING & SHIP TIMES:
All orders are processed and shipped in the order in which they were received, with the exception of READY TO SHIP items. Ready to ship items ship within 2 days of having been ordered. If you need your order RUSHED please contact us PRIOR to placing your order to ensure timely delivery, and available production time.

If you entered an incorrect delivery address during checkout, please contact us IMMEDIATELY.

Note: upgraded shipping will only upgrade transit times once shipped, it WILL NOT change the production time required for your order.
___________________________________

CUSTOMIZATION, MONOGRAMS & EMBROIDERY:
If you are ordering monogrammed items, please include your details in the "note to seller" section during check out. Special characters do not convey in comments, please contact us BEFOREHAND if you'd like a special character in the embroidery (ie ' or &)

Customization may additional time to production. PLEASE DO NOT ASSUME YOUR ORDER WILL SHIP FASTER if it's small or non-customized.
___________________________________

BULK PRICING:
Bulk pricing discounts start at:
6 for mens neckties; (4 week lead time)
25 for pashminas; (3 week lead time)
12 for robes (3 week lead time).
50 for boxes (4 week lead time)

We can typically make ship large orders faster, RUSH orders void any discounts and MAY be subject to additional RUSH production and shipping fees.
We do not offer bulk discounts for any other items.

Bulk pricing does not apply to RUSH ordered items or to sale items. Multiple discounts may not be applied to new or existing orders.
___________________________________

So we can work on orders placed, we ask that you check your estimated delivery time and contact us only if you have a scheduling problem.

As all our items are made to order for each specific customer, all our items are non-returnable, and all sales are final, but please contact us immediately if you receive a damaged or incorrect item so we may see how we can fix the issue.

Thank you again for the order!
Privacy
We will never sell or share any of your details with any third party.

More information

Last updated on Jun 12, 2022
Frequently asked questions
CUSTOM & PERSONALIZED orders

Every item that you purchase from us is SPECIFICALLY made for YOU so we CAN NOT accept returns.

Please be sure to read the item description for measurements and details. SIZING IS UNIQUE TO OUR ITEMS. If you still need help with sizing, please contact us BEFORE ordering.

In the event there was a mistake or error with your order that was our fault (it is possible!) please reach out asap and we'll send you a new item ASAP.

MONOGRAMS || EMBROIDERY || CUSTOMIZATIONS
For monogrammed orders, please include your details in the "note to seller" box when checking out.

Monogram & customization options vary by item, details can be found in the DESCRIPTION of each item.

NOTE: Removing lace will shorten item length/sleeves by default.

LINING and INNER TIES for our robes

LINING:
Lining is available for our White cotton robes with lace trim only.
You can add the lining by including the following listing when you check out.

https://www.etsy.com/listing/543778584/lining-add-on-for-our-bridal-cotton-and?ga_search_query=lining&ref=shop_items_search_1

INNER TIES:
Our cotton robes do not come with inner ties standard - if you'd like inner ties added, please include a note with your order (there is no charge to add the ties - but you must request them, and it will add additional time to production).

Children's sizes do not have inner ties (because they are designed to fit a range of sizes/heights)

RUSH || READY to SHIP || DELIVERY TIMES & SCHEDULING

ETSY will automatically generate an ESTIMATED ship date when you place your order. Monogrammed + customized orders take a few days longer, please plan accordingly.

Need your order by a specific date? Please check lead times and reach out before ordering if you need it faster.

We can do last minute orders (within 1-2 days), contact us BEFORE ordering to arrange a RUSH.

Some items are READY TO SHIP, view them here:
https://www.etsy.com/shop/HaydenHarlowPR?ref=seller-platform-mcnav&search_query=ready+to+ship

US orders ship with FedEx or UPS home delivery (1-7 days transit): you can upgrade to overnight for an extra fee during checkout on READY TO SHIP listings.

TAX & DUTIES if you're outside the US

Orders outside of the United States MAY be subject to local duties and taxes. They are YOUR responsibility. These are not shipping costs, but your local taxes. Please check with your local post office to see if you will be subject to additional taxes/duties or customs fees in order to receive your items.

Shipment costs are completely paid in FULL by us when the items are tendered to the US Postal Service or FedEx/UPS. We will not refund or cancel any purchase refused or returned due to failure to pay proper local tax.

You MUST provide a contact telephone number (for shipping purposes) if you are outside the US.

For a full list of details, please see our shop policies.

TALL, SHORT & PLUS sizing details for our robes & loungewear?

Please check the details of the specific robes (in each listing) for the sizing details for that particular robe.
_____________

REGULAR and PETITE sizes are only available for our Cotton/ivory lace trimmed robes at this time. (all other robe styles can be made shorter by special request only)

CARE instructions

You WILL NEED TO IRON your robe prior to wearing, since they are shipped rolled, they will be wrinkled when you unwrap them.

All our velvet, charmeuse and satin robes can be machine washed, gentle cycle, cold, hang dry. Iron as needed, (medium hot iron). Washing machines may vary, so take care or wash by hand.

WE DO NOT RECOMMEND MACHINE WASHING ANY OF OUR COTTON ROBES. They will shrink. For best results, please dry clean.

DO NOT MACHINE WASH ANY ROBE WITH EMBROIDERY. Embroidered items should be dry cleaned.

SWATCHES

Ties & Flower Girl dresses: We offer silk dupioni colors for purchase here:
https://www.etsy.com/listing/168007417/set-of-5-silk-swatches-your-choice?ref=listings_manager_grid

Pashminas & Robes: We currently do not offer swatches of our robe or pashmina fabrics.

The tie pictured with the blue suit is the PALE PINK silk dupioni necktie, medium width with a WHITE silk pocket square.

SHIPPING & TRANSIT

Standard shipping is with FedEx or UPS Home delivery (Ground) for US orders, typical transit is 1-7 days once picked up. US orders over $35 ship for free.

Transit times with home delivery/ground fedex are NOT guaranteed, Fedex will ONLY guarantee 2 day or overnight shipping times. If you are on a tight timeline, please message us prior to ordering, and UPGRADE YOUR SHIPPING during checkout.

Customers are responsible for any shipping costs for return & re-shipping on exchanges.

All items ship insured. Shipping insurance will not cover deliveries stolen from your location after a confirmed delivery. (You can contact fedex directly to request a package be held for pickup at no cost)

Overseas shipment details vary by country.