OliveBranchSupplies

Olive Branch Jewelry Supplies, Beads,Charms and Lockets

Chicago, Illinois · 77 Sales

OliveBranchSupplies

Olive Branch Jewelry Supplies, Beads,Charms and Lockets

Chicago, Illinois 77 Sales On Etsy since 2010

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Shop owner

Chris

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Chris

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Chris

Shop policies

Last updated on December 9, 2011
All jewelry is handmade and delivered to the post office by me personally. Customer service is very important to me, your satisfaction and love of my pieces is what I strive for.

I will gladly make any custom order piece, please convo me with your request and specific infomation. I can easly adjust chain lenghts, change ear wires, or us a different color bead or flower. These need about one week for delivery.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
Payment
I only accept paypal as a method for payment.

Payment is due at the time of service, all non payment transactions will be cancelled after 5 days. Please read the instructions on how to purchase if you are a first time buyer, the check out process has several steps, before you are finished.

I use the USPS for all my shipping.
I send out my packages using USPS first class mail with delivery confirmation.

Although I wish I could, I cannot control the amount of time it takes for international mail to reach it's destination, with customs it can take up to 3-4 weeks for you to recieve your order. If you need insurance or you would like to recieve your package sooner, please contact me for international 3 day mail, the cost ranges between $35-$45.

For quicker shipping you may contact me to have your packages shipped using priority mail or orvernight mail, see below:
*Priority mail is available upon request at a cost of $10.00
*Overnight mail is available and will be shipped out overnight on the day we have agreed upon for a cost of $30.00

All items arrive in a craft jewelry box, complete with bow. I normally include a small gift to you from me with your purchase. All gifts are packed in a padded envelope. My home is smoke free.

I ship to the address on your paypal, please make sure it is up to date.

If you would like insurance please contact me before you place your order as I will adjust your selling price. If you opt out of insurance I cannot be held responsible for lost or damaged items during shipment.

Instates shipping is $3.00 USPS and $.50 for each additional item. For items shipped in the United States I now include free delivery confirmation. For international orders, addtional fees, such as customs, will be at the cost of the buyer. If you require additional insurance please convo me it does have an additional cost.
Shipping
All items arrive in a craft jewelry box, complete with bow. I normally include a small gift to you from me with your purchase. All gifts are packed in a padded envelope. My home is smoke free.

I ship to the address on your paypal, please make sure it is up to date.

If you would like insurance please contact me before you place your order as I will adjust your selling price. If you opt out of insurance I cannot be held responsible for lost or damaged items during shipment.

Instates shipping is $3.00 USPS and $.50 for each additional item. For items shipped in the United States I include free delivery confirmation.

For international orders, addtional fees, such as customs, will be at the cost of the buyer. If you require insurance please convo me.
Refunds and Exchanges
I hope you are happy with your purchases, I want to insure that you are satisified.

Please contact me within 10 days of reciept of the problem item. Please return it exactly as it was shipped to you, if I have made the error I will reimburse you the cost of item minus the shipping fees. I prefer to fix the problem or replace it if I can.

Please, please, please do not get your art lockets wet. They are costume jewelry and should be treated as such. Getting the locket wet could cause the artwork to slowly come loose from the front of the locket or possibly even melt or peel. If you do get your locket wet, or damage it, I cannot be held responsible for replacing the piece for you.

I do require that you ship the item back to me before I replace it or refund your money.

I will do my best to make sure you are completley satisfied.
Additional policies and FAQs
Please convo me with any question about custom orders or wholesale orders. I will be happy to assist you.

All custom orders are non-refundable. Payment is due at time of purchase.