HeadsUpKids' Shop Policies
Hello and welcome to Polish! Please feel free to peruse my handmade items and be sure to let me know if you have any questions. I can customize anything you see on my site, so just let me know if you would like something done a little differently.
I accept Paypal and direct checkout as payment. Please pay within 24 hours of purchasing or your order may be canceled. I will not begin making an item until payment is received.
All orders will be shipped USPS First Class. If you are interested in upgrading to a different method of shipping please let me know in advance. First class generally takes 2-5 business days for delivery after shipment. Polish is not responsible for packages after they have been shipped.
Refunds and Exchanges
My items are handmade with care and I strive to make a quality product. Please keep in mind when purchasing items made from fabric such as the top knot headbands and slouchy beanies, that different fabrics lay and sew differently, and therefore may look slightly different from each other. Some fabrics have more stretch to them, and others not as much.
A refund or exchange can be arranged depending on the circumstances. Orders must be returned within 7 days of delivery date in like-new condition. A refund will not include original & return shipping costs. Please email me at headsupkids [!at] yahoo.com or message me on Etsy to let me know if you have a problem with your item(s) before your leave feedback! I will always do my best to make sure that you are satisfied with your order!
Additional Policies and FAQs
Each of my items are handmade after payment is received. Although usually quicker, please allow 2-3 weeks make time after purchasing. You will be notified when your order has been shipped. If you need an item rushed, please let me know and I will do my best to work with you.
Thanks for stopping by my store and happy shopping!
Last Updated August 9, 2014