HeartDecoShop

{HEART DECO} fine vintage & antique jewellery

Ottawa, Canada | 309 Sales

HeartDecoShop

{HEART DECO} fine vintage & antique jewellery

Ottawa, Canada 309 Sales On Etsy since 2014

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Announcement   Hello and welcome to Heart Deco! A collection of antique & vintage rings, ring boxes & assorted fine jewellery with a special emphasis on Victorian, Edwardian, and Art Deco styles. I'd love to hear from you.

You can visit me online at www.heartdecovintage.com

Announcement

Last updated on Jan 9, 2017

Hello and welcome to Heart Deco! A collection of antique & vintage rings, ring boxes & assorted fine jewellery with a special emphasis on Victorian, Edwardian, and Art Deco styles. I'd love to hear from you.

You can visit me online at www.heartdecovintage.com

Grace

Contact shop owner

Grace

About

Heart Deco is owned and operated by Grace, an Ottawa-based dealer of vintage and antique jewellery. Specializing in wedding and engagement rings, Heart Deco is carefully curated with an emphasis in authentic Victorian, Edwardian, Art Deco and Retro era jewellery. The collection marries the romance and craftsmanship from centuries past with modern sensibilities, offering a range of unique, ethical and affordable pieces. Grace has also amassed an extensive collection of vintage and antique ring boxes, popular for weddings and proposals, safe-keeping, and display. In addition, Heart Deco carries a range of brooches, necklaces and earrings, as well as fine jewellery for men, including cufflinks and stickpins.

Sourced both locally and internationally, Grace infuses Heart Deco with her passion for history, connecting clientele with one-of-a-kind vintage or antique items that reflect their individual tastes, personalities, and values.

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Shop policies

Last updated on September 8, 2017
Welcome to Heart Deco & thank you so much for stopping by!

I work hard to describe all items as accurately as possible. If you have any questions or concerns, please contact me before purchasing.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I want you to be happy with your purchase! Please read my full return policy:

All Vintage & Antique jewellery BOXES are FINAL sale.

I do my very best to describe items accurately, but I know that buying online (especially for an important purchase) can sometimes be daunting. I am happy to offer the following return policy:

- Jewellery can be returned for a full refund for any reason within one week (7 days) of receipt. (See below for exceptions.)
- Items MUST be returned in their original box or gift packaging.
- Items MUST be returned in their original condition.
- No refunds will be issued on jewellery that has been altered in any way (including ring sizing).
- Original receipt and customs documentation for returns from any country outside of Canada must be retained.
- No refunds will be issued on layaway and discounted items, which are FINAL SALE.

- Return items MUST be post-marked within 7 days from original delivery, after which time they will not be accepted.
- USA & international returns MUST contact me for shipping instructions. Many carriers charge high brokerage fees for customs clearance. I reserve the right to decline Items not mailed according to instructions, or to deduct the brokerage fee from the total of your refund.
- Buyers are responsible for all shipping fees, and are strongly encouraged to return the items tracked & fully insured. (I am not liable for any items lost or damaged during return shipping.) Please CONTACT ME before shipping for details.
- Returns MUST be marked "returned merchandise" in the customs documents, with original receipt included.
- Returns will be processed in the original form of payment, once the item has been received and inspected.

If you plan to return your purchase, please contact me as soon as possible to make arrangements. Likewise, if you have any questions or concerns, please let me know immediately and I will do my best to find a solution!

LAYAWAY
ALL layaway items are considered FINAL SALE, and are therefore not eligible for a refund.

RING SIZING
In almost all cases, rings that have been sized (or altered in any way) cannot be returned. If the sizing was done by my jeweller, the work is guaranteed, but the item is considered final sale. Likewise, I am unable to accept the return of any item that has been sized or otherwise altered by your own jeweller.
Payment
I accept PayPal and Etsy Direct Checkout (that includes Etsy Gift Cards!).

Your purchase will be processed within 1-3 business days after your payment has cleared.

Layaway plans are possible for most jewellery items. Please see the "Additional Information" section below for more details.

PLEASE NOTE: All customs & duty fees are the responsibility of the buyer. Please make sure you are aware of any customs clearance and/or duty fees you might be responsible for. All international shipments will clearly state the actual value of the item(s) purchased on the customs documents. I do not mark items as gifts.
Shipping
It is my policy to ship ALL vintage & antique jewellery tracked and insured.

If you do not see your country listed, please contact me for a shipping estimate. I ship to most countries worldwide, providing the shipment can be fully tracked and insured, and so long as the items are not prohibited from import.

Please note that I do not ship to P.O. Boxes.

PLEASE NOTE: ALL shipping times are estimates, as there may be unavoidable delays due to customs processing.

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CANADIAN SHIPPING

Free local Pick-up is available in the Ottawa, ON region. Please message me for details BEFORE purchasing.

All Heart Deco purchases are shipped via Canada Post or FedEx.

I am happy to offer FREE shipping within Canada on all jewellery.* Shipping upgrades are available at an additional cost; please contact me for details in advance of purchasing.

Ring boxes are shipped at a flat rate. Tracking and/or faster shipping times are available at an additional cost; please contact me in for details.

*PLEASE NOTE: Jewellery returns are eligible for a full refund LESS a 10% restocking fee OR the actual cost of outgoing shipping (to you), whichever is less.

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USA SHIPPING

All Heart Deco purchases are shipped via Canada Post or FedEx.

Tracking & insurance is included on all jewellery shipments. Shipping upgrades are available at an additional cost; please contact me for details in advance of purchasing.

Ring boxes are shipped at a flat rate. Tracking and/or faster shipping times are available at an additional cost; please contact me for details. (Please note that tracking is only available through Canada Post on upgraded shipping methods.)

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INTERNATIONAL SHIPPING

All Heart Deco purchases are shipped via Canada Post or FedEx.

Tracking & insurance is included on all jewellery shipments. Shipping upgrades are available at an additional cost; please contact me for details in advance of purchasing.

Ring boxes are shipped at a flat rate. Tracking and/or faster shipping times are available at an additional cost; please contact me in advance of purchasing for details. (Please note that tracking is only available through Canada Post on upgraded shipping methods.)
Additional policies and FAQs
HOLDS / RESERVATIONS
I am happy to put an item on hold for 24 hours at no cost to you. If you do not purchase it within 24 hours, the item will be re-listed.

LAYAWAY
I am happy to provide a layaway or payment plan for Items over $300 USD.

- A non-refundable 20% deposit is required to place an item on layaway. After the item is reserved with your deposit, you will have 60 days to pay the balance. I will work with you to set up a fee schedule. Payments will take the form of custom "Reserved" listings in your name.

- Payments must be made on time, according to the arranged fee schedule. If you change your mind, payments are late, or the balance is not paid in full within 60 days, the layaway plan will be cancelled, and the item will be re-listed to the public. Keep in mind that your initial deposit is non-refundable.

Your purchase will ship as usual within 1-3 business days of cleared (final) payment.

**All layaway purchases are FINAL SALE. If you think you may be late with a payment, please contact me IN ADVANCE so that we can work towards a solution!!

More information

Last updated on Apr 5, 2016
Frequently asked questions
Gift wrapping and packaging

All purchases will be shipped gift-wrapped. Please enquire if you'd like a personalized note included.

Sizing details

In most instances, rings can be sized within about 2 US sizes. Please read through the listing, as I usually note when sizing is not advisable for a particular item.

Eternity rings are not recommended for re-sizing.

Straight-forward sizing can be done by most reputable jewellers. For antique pieces with special considerations, I recommend finding a jeweller that is experienced in working with antiques. Let me know if you have questions & I'll help if I can!

I can arrange for sizing by my jeweller. Please keep in mind that this will delay shipping, and that once sized or altered in any way the ring is considered final sale. If you are serious about this option, feel free to message me for a quote.