Please be aware that no refunds or replacements can be given for items that are 'too big' or 'too small' - please use the sizing charts provided to ensure that your item fits correctly. We provide picture color swatches on each item, however, due to the difference in screen settings, these should only be used as a guide to the color of the item. Colors may vary. All models and mock ups are are used to show how the design can look on and be worn. The images are shown to give you an idea of how the garment fits, but everyone's body shape is of course different.

Our Graphic Tees are Custom Made To Order Just For You. So our Tees and products are not returnable [no exchanges nor returns]. We want to make sure you are happy so please double check your size and color choices and address before submitting your order! Colors may differ slightly due to monitor settings. We are a small local business and we truly appreciate your support!

It is important to understand the difference between production time and shipping time. It may take approximately 14 business days for us to process and fulfill your order. We use USPS for our shipping services and each order comes with a tracking number. Please track your order through your Etsy account or check your tracking number through the direct USPS site. The item will always arrive to you and in the very rare case it did not please contact USPS with your tracking number so they can check with your local post office carrier for you directly. We are not responsible for lost nor stolen items. Please let your *local post office know if an item was not received to you, and they will contact your mail person carrier as well. Thank You!

Important information for Customers outside of the USA:
We are happy to ship overseas, and love that our products reach all over the world, however, please be aware that once your item leaves our facility, we are at the mercy of the shipping service. We have no control over the time this will take, or any additional fees that may be payable when it reaches your country. When placing your order, you are accepting that there may be local taxes / customs fees / duty payable to your country which are your responsibility. You are also acknowledging that any delays in receipt of your item due to carrier issues or customs control are *not the responsibility of Heart Song Road.

At Heart Song Road, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. All our policies are listed in our shop for our customers. If you have any product or order questions please message us anytime through Etsy messenger.

All of the designs featured in our shop are copyright of Heart Song Road. All Rights Reserved.