HeartandCoal

Heart and Coal TM

0 Sales

HeartandCoal

Heart and Coal TM

0 Sales On Etsy since 2011

Shop owner

Leslie N

Contact

Announcement   PLEASE SEE the "ORDER OF OPERATIONS" AT THE BOTTOM OF EACH CUSTOM OPTION BEFORE ATTEMPTING TO PURCHASE, AS THE PROCESS DIFFERS THAN OTHER STORES. Thank you.

Announcement

PLEASE SEE the "ORDER OF OPERATIONS" AT THE BOTTOM OF EACH CUSTOM OPTION BEFORE ATTEMPTING TO PURCHASE, AS THE PROCESS DIFFERS THAN OTHER STORES. Thank you.

Leslie N

Contact shop owner

Leslie N

Shop policies

Last updated on November 20, 2011
Hello, and welcome to Heart and Coal.

Accepted payment methods

Payment
I accept PAYPAL only. No personal checks, no company checks, no money orders, no cash.

Please create a Paypal account if you do not have one. It may take patience and effort on your part, but it is definitely worth it. Paypal makes every transaction in your online life a lot easier.
Shipping
I do not pay for shipping; but I ship with care.

Every portrait will be meticulously packaged in a strong cylindrical tube. Should something devastating happen to your portrait in transit, which is beyond my control, I will redo your portrait, but will have to recharge you, and may need more photos.

If I am dissatisfied with your portrait's evolution, I will need more time to begin again. I will continue to do so until I am happy with what I am selling to you. It will take time, but it will be worth it. You will not be charged for my many attempts OF THE ORIGINAL ORDER (see below regarding your dissatisfaction with finished product); but you will need to give me time to get it right. I do not feel comfortable, nor am I willing, to sell you a portrait with which I am unhappy.

If you are dissatisfied with my work, and would like a sent portrait redone, you will be charged again, for a new order. Since I am a perfectionist, I do not release my art until I find it worthy of your payment. If you find a problem with what I deem to be complete, you will have to pay again for my time.

Any unconventional portraits (profiles, silhouettes, pastels, etc...) may be subject to an additional, non-negotiable cost, and will vary depending upon the request.
Refunds and Exchanges
No refunds.

If you are dissatisfied with my work, and would like a sent portrait redone, you will be charged again, for a new order. Since I am a perfectionist, I do not release my art until I find it worthy of your payment. If you find a problem with what I deem to be complete, you will have to pay again for my time.

Should something devastating happen to your portrait in transit, which is beyond my control, I will redo your portrait, but will have to recharge you, and may need more photos.