HearthandHomeStore

The Hearth and Home Store -Custom Cushions and Pillows

5504 Sales

HearthandHomeStore

The Hearth and Home Store -Custom Cushions and Pillows

5504 Sales On Etsy since 2009

5 out of 5 stars
(1156)

Announcement   Check out our new listings Daily! Our current Production time on Custom Cushions is about three and a half to four weeks. Our Pillows and monogrammed Items typically ship within 5 to 7 business days!

Featured on HGTV, the Today Show and Apartment Therapy, welcome to Hearth
and Home Store on ETSY!

Here you will find our large selection of custom throw pillow covers – including decorative, lumbar, outdoor, and bench – as well as
bedding, window treatments, and the patented Jack-Mat hearth seat child
protector.

Hearth and Home was developed out of our love for design and incorporating it
with style and function for your home that is of course - family friendly!

Hearth and Home is your one stop shop for all your home decor needs. We have
been creating custom cushions since 2009. Not only can we spruce up your indoor
space we also carry Sunbrella Outdoor fabric to create new covers or replacement
cushions for your outdoor furniture.

Hearth and Home has a wide selection of fabrics to choose from for creating
decorative throw pillow covers, monogrammed pillows, wedding decor, table
runners, home decor accents and drapery.

We love custom orders so please feel free to contact us if you don't see what you are looking for. We also offer embroidering services, perfect for adding a monogram or other personalization.

Interior designers, please contact us directly for trade pricing.

Please feel free to convo us if you have any questions, or call us at our 1-800
number: 636-337-5200

Thanks for visiting!

Announcement
Last updated on Aug 22, 2016

Check out our new listings Daily! Our current Production time on Custom Cushions is about three and a half to four weeks. Our Pillows and monogrammed Items typically ship within 5 to 7 business days!

Featured on HGTV, the Today Show and Apartment Therapy, welcome to Hearth
and Home Store on ETSY!

Here you will find our large selection of custom throw pillow covers – including decorative, lumbar, outdoor, and bench – as well as
bedding, window treatments, and the patented Jack-Mat hearth seat child
protector.

Hearth and Home was developed out of our love for design and incorporating it
with style and function for your home that is of course - family friendly!

Hearth and Home is your one stop shop for all your home decor needs. We have
been creating custom cushions since 2009. Not only can we spruce up your indoor
space we also carry Sunbrella Outdoor fabric to create new covers or replacement
cushions for your outdoor furniture.

Hearth and Home has a wide selection of fabrics to choose from for creating
decorative throw pillow covers, monogrammed pillows, wedding decor, table
runners, home decor accents and drapery.

We love custom orders so please feel free to contact us if you don't see what you are looking for. We also offer embroidering services, perfect for adding a monogram or other personalization.

Interior designers, please contact us directly for trade pricing.

Please feel free to convo us if you have any questions, or call us at our 1-800
number: 636-337-5200

Thanks for visiting!

Rob and Stacy Kruse

Contact shop owner

Rob and Stacy Kruse

View all 317 items

Shop policies

Last updated on May 12, 2016
Thank you for stopping by Hearth and Home on ETSY! We have been creating custom cushions on ETSY for over 7 years . Our goal is to make sure each order is made to our clients specifications.

We hand make each product to fit our clients space. We rely on great communication from our clients so we can get a good understanding of your space. Any Pictures, drawing or detailed information that may affect the finished product is the responsibly of the customer to share that information.

Once your order is submitted we allow 1 day for any order revisions. Change requests made after that are subject to a change fee.

At Hearth and Home it is our responsibility to create custom cushions and pillows in the fabric, trim and fill selected by the customer in the dimensions provided by our customer with our allowable variance.

Allowable Variance for the following products:
Standard Box Cushion: +/- 1/2 inch width, depth and length of provided dimensions
Button Tufted Cushions: +/- 1/2 inch width, depth and length of provided dimensions
Hand Tufted Cushions : +/- 1 inch width, depth and length of provided dimensions

Should there be any issues regarding your custom order upon receipt please contact us immediately ( within 3 to 5 business days) We reserve the right to correct any mistakes made on our part.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
Orders are processed in the order they are received.

I accept: Visa, MasterCard, American Express, Discover, and PayPal.

Products will not be shipped until payment has been received. We will ship your order to the address listed in YOUR RECEIPT, which is the address etsy gives us for your shipping. Please make sure it is the correct address. Any differences may delay your order and additional shipping charges may incur to resend.
Shipping
As with most Etsy shops and with any handmade products, all of our items are made upon receiving your order unless stated in stock, so please be patient in us getting your item out to you. If there is any significant delay, we will contact you!

If you are in need of any of our products at a quicker pace, please let us know upon your order. We can certainly do a faster delivery service if needed by the customer. If you need this, convo us before ordering your item for shipping rate.

All cushions ships via UPS. Smaller products ship via USPS.
Once your product ships you receive tracking info via email.

International shipments can take anywhere from 2-8 weeks+ depending on your location. . This includes shipping to Canada. We will ship internationally via USPS Please allow plenty of extra time to receive your covers as items are often held in customs. Also note that Priority International tracking ends when the package leaves the US. There is no tracking available once it enters your country. Thank you for understanding*

ATTENTION NON-US RESIDENTS: Please note that I am not responsible for any duties/taxes/VAT/import/handling fees charged by other countries at customs, which often can be pricey. These charges are imposed by the destination country/postal system and are solely the responsibility of the buyer. Please be aware that you may have to pay additional monies to your government/postal system at time of delivery for the import of goods. I do not mark any international packages as "gift" as it is illegal to do so. Thank you so much for choosing Hearth and Home!
Refunds and Exchanges
SATISFACTION: Your satisfaction is very important to us. Please bring any
concerns to our attention immediately after receiving your item(s).

RETURNS: Stock Items can only be returned within 3 days of receipt, in their original condition and packaging, but please contact us first. Shipping charges are nonrefundable and return shipping charges are the responsibility of the customer.

All returns and refunds are subject to final approval from our Customer Service Department. A 25% restocking fee will be applied upon receipt and inspection of the item.

We strongly recommend purchasing a swatch listing first, if you are unsure of the color as computer monitors can show a variation of color. We firmly DO NOT accept returns based solely on the expectation of color.

CANCELLATIONS: Cancellations are NOT accepted at any time following
purchase for monogrammed and personalized items as well as custom cushions and pillows .

NON RETURNABLE and NON REFUNDABLE: Due to their nature,
custom orders are non returnable and non refundable if the items were made with dimensions and materials the customer selected and approved thru the listing. Hearth and Home is not responsible for reworking custom orders if the customer submitted incorrect information such as size, fabric type, and style. However, if the mistake was made on our part, we will gladly correct and reship the items.

Please be sure to READ your reserved listing and make sure all details are listed and correct. Reserved listings will include any custom information such as color choices but will not include standard details of the item. If the item is missing any key custom details, IT IS THE CUSTOMER’S RESPONSIBILITY TO BRING
IT TO OUR ATTENTION BEFORE PURCHASE. For example, if you
requested a contrasting cording and this is not mentioned in the item listing
purchased or in the Note to Seller box, it will come with the same color fabric as in the cushion. Please note that a situation such as above is not the fault of Hearth and Home Store.

*******Although a mention of specific details for your order may have been previously discussed in convos does not constitute as confirmed details in your final order if those details are not mentioned in your purchase order. **********

Damages or discrepancies must be claimed within 3 business days of receipt of order.

Care Instructions are included in our shop estimate . When choosing a cotton cover we recommend to spot clean only to avoid any shrinkage, washing of the fabrics is at your discretion. If you do choose to wash the fabrics, we are not held responsible for any damages that may occur during the process.
Additional policies and FAQs
How to care for your product: we reccomend to spot clean your fabric for the best result. If you have choosen a Premier Prints fabric they reccomend:

Use cold water and mild detergent (Woolite). Drying is NOT recommended - Air Dry Only

Because the premier prints fabrics is cotton the washing of the fabrics is at your discretion. If you do choose to wash the fabrics we are not held responsible for any damages that may occur during the process.

I do my best to respond to Convos within 24 hours and usually in much less time. Please communicate with me via Etsy's Convo system (rather than email) to ensure the fastest possible service.