Announcement Homemade items for you and your family, all made from the heart as if they were made for my own family. Always changing stock, so check often, because you will never know what you may find! All items are shipped out within 3 business days, and jewelry comes gift bagged.
Homemade items for you and your family, all made from the heart as if they were made for my own family. Always changing stock, so check often, because you will never know what you may find! All items are shipped out within 3 business days, and jewelry comes gift bagged.
Accepted payment methods
*One address only for combine shipping. Please pay as separately order if you would like to ship to different destinations.*
We send via USPS first class mail after payment is being cleared. If you use e-check through PayPal, it will be take up 5 more days to process the payment.
* First class mail takes 3-5 BUSINESS days to deliver but it might take up 7 business days.
* Delivery confirmation will be included but that is NOT tracking numbers. While the number can give a general idea of where your package may be it does not always reflect its status.
* If you need tracking, please message me for tracking information.
Lost, Stolen and Undelivered Shipments:
* We are not responsible for lost, stolen or undelivered packages unless insurance is purchased along with the order. IF ORDER WAS SHIPPED, BUYERS ARE RESPONSIBLE FOR ALL THE COSTS (PRODUCT & SHIPPING FEES)**** We are not responsible for USPS's fault if they fail to deliver the package or it got lost in transit.
• We are unable to replace or reship items purchased without insurance. Please message us to repurchase the shipping fee again to have the package reshipped. Otherwise, we will issue full refund minus original shipping upon receipt of the returned package.
• If you want to purchase insurance you may do so by contacting us prior to ordering.
Refunds and Exchanges
* Exchange ONLY within 7 days after receipt of the order, excluding any custom order.
*Buyer(s) responsible for both return shipping fees.
*No refund, return, or exchange on any custom order/orders.
**Please contact me first before making any exchange or return.** We won't accept any return or exchange without our confirmation.
Damages/Defective/Wrong items sent:
* Mistakes happen so we are more than happy to work with you to get these resolves. Please message us.
* Damaged items - please send us pictures to verify the item is damaged. We will replace it for you, matching the color the best we can on one of a kind items.
* Wrong items sent - please send us pictures to verify wrong item is sent. We will replace it with you.
Additional policies and FAQs
* We will cancel your order for a full refund if requested in writing within THE SAME DAY OF PLACING THE ORDER. PLEASE NOTE - we do our best to ship our items out as quickly as possible - therefore it is possible that we ship your item before we see your cancellation request. If this happens, please return the package at your cost and we will issue full refund minus the original shipping fee. So please double check before you order!
Address Changes Request:
* We only accept address changes request via ETSY within 24 hours after you placed your order. DON'T email us with any change requests as we don't respond to email inquiries.
*I will ship to the shipment address listed in Etsy, NOT Paypal. Please make sure you address is up to date & accurate.
* Any packages returned due to wrong or incorrect addresses will be reshipped at the cost of purchaser. We will list a custom listing if you requested.
* We don't accept email inquiries. Please message us via Etsy with any questions or requests.
* Coupon codes MUST be entered into the "Apply coupon code" link at check out - for us to validate it. Coupon codes entered in the NOTES section cannot be applied. We cannot retroactively apply discounts or coupon codes if written in the notes or otherwise.
* We offer wholesale. Please message us with more details.