HeartwoodTree

Heartwood Tree

Ann Arbor, Michigan 0 Sales On Etsy since 2010

HeartwoodTree

Heartwood Tree

Ann Arbor, Michigan | 0 Sales

Shop owner

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    Tahnyu

    Contact shop owner

    Tahnyu

    Announcement    Welcome to Heartwood Tree! We are a family of four (J. Owl, T. Skunk, W. Red Squirrel and D. Crow), creating our lives through artwork, inventions, knitting and stories. Enjoy!

    Announcement

    Welcome to Heartwood Tree! We are a family of four (J. Owl, T. Skunk, W. Red Squirrel and D. Crow), creating our lives through artwork, inventions, knitting and stories. Enjoy!

    Shop policies

    Last updated on March 14, 2012

    Accepted payment methods

    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    Refunds or replacement will be offered for any lost items, items damaged in transit, or items that you just aren't happy with. Please contact us before returning an item to make arrangements.
    Payment
    PayPal is our preferred method of payment.

    PLEASE NOTE that to use PayPal you do not need a PayPal account. You can pay with a credit card directly from this site. For those of you who are new to PayPal, or need a little help, check out this PayPal tutorial (with pictures!).
    Go to: http://www.etsy.com/forums_thread.php?thread_id=5270327

    If you are having any difficulty with PayPal, please contact us and we will attempt to assist you in any way we can.

    Please make sure you complete the transaction and that you have made the PayPal payment. All PayPal orders must be paid within 24 hours of placement. If payment is not received at that time and no contact is established, we reserve the right to leave appropriate feedback and to cancel the transaction.

    If you would like to have an item reserved for you, please let us know!

    Checks are also accepted. Orders paid by check will be shipped after your check has been deposited. This can take up to 10 days with snail mail.

    Prices in our shop are in US dollars.
    Shipping
    All items are shipped via USPS First Class Mail(from Michigan) which arrives in about 3-5 business days domestic and 7-14 days international.

    Shipping costs reflect the price of shipping materials and shipping fees. Nothing more.

    PLEASE NOTE we will ship to the address mentioned in your ETSY purchase--NOT the address listed on PayPal. PLEASE make sure your ETSY shipping information is correct!

    Items currently ship out within 2-3 business days and will arrive according to the postal service time frames listed above.

    We do everything to make sure that your order is safely packaged, but if, for some reason, it has been damaged along the way, please contact us immediately!
    Additional policies and FAQs
    The purchase of our prints does not transfer reproduction rights. Thanks!