Photography, crocheting, needle felting, sewing.

Toronto, Canada · 139 Sales


Photography, crocheting, needle felting, sewing.

Toronto, Canada 139 Sales On Etsy since 2009

0 out of 5 stars

HeatherBays is taking a short break

Heather Bays

Contact shop owner

Heather Bays


No reviews in the last year
View all 52 reviews

Shop policies

Last updated on March 7, 2012
Hello. Thanks for taking the time to look at my work! If you have an questions, please feel free to contact me. If you don't see what you are looking for in my store, please contact me, I would love to custom make you something!
My prices are based on how complicated and detailed the item is to make along with how much time goes in to it and the cost of materials used.

BECOME A FAN ON FACEBOOK: http://www.facebook.com/artist.heatherbays
also, FOLLOW ME ON TWITTER: http://twitter.com/HeatherBays

Accepted payment methods

  • Money Order
  • Check
Returns and exchanges
I hope that this is never an issue, but if you are ever not happy with something, please contact me so I can fix the problem ASAP! I keep the receipts from the post office, so if your parcel is taking too long or is damaged or lost, contact me and we can work together on a solution.
And please read the "Shipping" policies above for more info regarding shipping times.
Most people pay with Paypal, but if you do not have Paypal, you can also pay with money order or cheque. Once your payment is received (and cheques are cleared,) your item will be shipped out within 48 hours.
All packages are sent standard, air class postage taking 3-14 business days within Canada, 4-14 business days for the U.S.A. and 10+ days for all International orders.
**Please do remember, however, that these are estimates, and postal system delays that are beyond my control, while rare, can happen. Therefore, if you absolutely must have something by a certain date, it may be wise to consider upgrading your shipping method to express.**

If you would like to arrange for a speedy delivery, just contact me before making payment and I will let you know how much it will cost.

If your Etsy and Paypal addresses are different, by default, I will send it to your Etsy address unless otherwise notified.
All duties and customs charges are the responsibility of the buyer.
Additional policies and FAQs
For "made to order" items, please allow 2 to 10 days for completion (unless otherwise discussed.) If you need it urgently, please contact me and we can work something out.

For custom orders, we will discuss a completion date. When I am finished I will photograph it and send the photos to you through an Etsy conversation, unless preferred elsewhere. Once you have approved the finished piece, I will make you custom listing in my etsy shop and send you the link.

Please omit the info in the above paragraph for large orders such as:
I will need as much time as I can get, so please contact me and we can work out a deadline depending on the order. I will still photograph the finished project and send the photos in an email and wait for approval before shipping them out.

For more info, don't hesitate to contact me.