HeatherEvesMercer

Handmade Porcelain Pottery and Jewelry

Florida, United States · 111 Sales

HeatherEvesMercer

Handmade Porcelain Pottery and Jewelry

Florida, United States 111 Sales On Etsy since 2012

0 out of 5 stars
(46)

HeatherEvesMercer is taking a short break

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Note from shop owner My shop will be closed for a few days. Check back later for new pottery!
Thank you!

Note from shop owner

Last updated on Jan 1, 2014

My shop will be closed for a few days. Check back later for new pottery!
Thank you!

Heather Mercer

Contact shop owner

Heather Mercer

Reviews

No reviews in the last year

Anonymous on Jun 30, 2013

5 out of 5 stars

I bougth two bowls and I just looove looove loooooove both of them - they are so pretty and beautiful. Do not hesitate to buy something from this shop, I know I will be back. Thank you so much Heather :D

Anonymous on Jun 30, 2013

5 out of 5 stars

I bougth two bowls and I just looove looove loooooove both of them - they are so pretty and beautiful. Do not hesitate to buy something from this shop, I know I will be back. Thank you so much Heather :D

View all 46 reviews

Shop policies

Last updated on December 15, 2012
Welcome to Heather Eves Mercer Ceramics!

I love making pottery and I want you to love the piece you choose.

Since my pottery is handmade, each piece varies in size and color. If you would like a matching set, please choose from one of the sets I have listed. If you see a piece that you like that is not in a set, please message me to see if it is possible to make a custom order. Custom orders will take at least a month to make. All pieces that are listed in my shop are already made and ready to ship.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I accept paypal and credit cards.

Payment must be received before the item will be shipped. Payment that is not received within 48 hours of purchase will nullify the sale.

Go here for more information on the checkout process:
http://www.etsy.com/help/article/339
Shipping
Your order will be processed within 1-3 days from receiving payment. I ship USPS Priority Mail which promises a 2-3 day delivery time. So your package should arrive 3-6 days after placing your order. Items under 13 ounces, such as, jewelry and soap dishes will ship with USPS First Class Parcel. US orders come with a tracking number.

If shipping fees are less than expected a refund will be issued for anything over $1.00 in difference. Shipping fees primarily cover the cost of shipping charges and delivery confirmation. Occasionally they also cover the cost of packing supplies (boxes, bubble wrap, packing peanuts).

All pieces are packed with care to ensure they arrive safely. I use clean, recycled materials whenever possible (boxes, bubble wrap, packing peanuts). If you are purchasing as a gift and would like it wrapped with a card from you, please let me know when you place your order. There is no extra charge.
Refunds and Exchanges
I want you to be happy with the pottery you purchase from me. Please contact me if you are unsatisfied for any reason.

If your piece arrives damaged, please notify me within a week of delivery and send me a photo of the broken item. I will either replace or refund damaged pieces for the full price including shipping.

If your package is lost in the mail and does not arrive on the expected delivery date, please notify me after three days past the expected delivery date. I will file a claim with the post office and wait a few more days to see if the package is found. If it is not found I will refund lost or damaged pieces for the full price including shipping or provide a replacement if I have a similar item.

If you are just not satisfied with the pottery you receive, you may return it to me for a full refund, minus the shipping charges. Please let me know if there is a problem within a week of delivery. Please return pieces with the same packaging so they arrive safely. Buyer will pay shipping on all returns. Refunds will be made upon the return of the item.
Additional policies and FAQs
International Buyers- I do want to ship to you! I have estimated the shipping cost for smaller items. If shipping fees are less than expected a refund will be issued for anything over $1.00 in difference. If you are interested in a larger item, please send me a message with your shipping information and I will get back to you with the shipping cost.

International orders ship with USPS First-Class Mail International. Please keep in mind that international orders may take a few weeks to arrive. International orders may only be tracked while they are in the US.

Please note that buyers are responsible for any and all duties and customs charges that may be incurred.