HeatherMettra

Art & Illustration

San Clemente, California | 761 Sales

HeatherMettra

Art & Illustration

San Clemente, California 761 Sales On Etsy since 2012

5 out of 5 stars (141)

HeatherMettra is taking a short break

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Note from shop owner Hello & thanks for stopping by! Im on vacation! I will be back the week of the 2nd of December. Thank you for understanding!

XO
Heather

Note from shop owner

Last updated on Nov 13, 2018

Hello & thanks for stopping by! Im on vacation! I will be back the week of the 2nd of December. Thank you for understanding!

XO
Heather

Heather Mettra

Contact shop owner

Heather Mettra

Reviews

Average item review
5 out of 5 stars
(141)
See reviews that mention:
quality 20 shipping 36 customer service 17
View all 141 reviews

Shop policies

Last updated on February 16, 2015
WELCOME & thank you for visiting my shop! Below you can find out a little more about the policies regarding payment, shipping, and everything in between. If you have any additional questions, please feel free to contact me. I would love to hear from you!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I want you to love what you purchased so If for any reason you're not satisfied when it arrives, please contact me.
Payment
I accept credit card payments through Etsy and PayPal.

Please note that your order will be packaged and shipped after full payment is received.

If you are new to Etsy and want more information about the check-out procedure, please visit the following link -- http://www.etsy.com/help_guide_checkout.php
Shipping
All (non custom) items are shipped 1-3 days after receiving payment to the address listed at checkout unless otherwise notified. All prints are carefully packaged in a protective cellophane sleeve with cardboard backing in a flat mailer to ensure a safe delivery.

CUSTOM ORDERS:
You will receive a screen shot of the custom text 2-4 days after your purchase. Once approved please allow an additional 1-2 days before shipping.

• United States: All items are shipped USPS first class. This also includes delivery confirmation -- You will receive shipment notification once your item ships with tracking information. Your package should arrive within 3-7 days.

• International: All items are shipped USPS first class international. This also includes delivery confirmation -- You will receive shipment notification once your item ships with tracking information. Depending on location, packages can sometimes take two weeks or longer to arrive.

IMPORTANT NOTE: International buyers are responsible for any and all Customs Charges, Taxes & Additional Postal Fees

If you have a preferred method for your shipment, please let me know -- I'll be happy to accommodate you.

While packages generally arrive MUCH sooner, I allow the post office up to 2 weeks for Domestic delivery & up to 4-5 weeks for International delivery before resending/refunding for non delivery.
Additional policies and FAQs
All drawings and illustrations are original works of Heather Mettra. I retain the copyright to all my works -- by purchasing a print or original work the copyright is never transferred over. You may not duplicate or use the image or item in any other manner than that of what has been agreed upon between client and artist.

All of my art is drawn or painted by hand and sometimes digitally converted into a vector image then colored in Photoshop. All prints are printed by me using high quality archival paper and ink.

Please note, due to the variation of computer monitor displays, the colors you see on your computer may vary slightly from the actual item.

Actual print stability and longevity will vary according to image, display conditions, light intensity, humidity, and atmospheric conditions. For maximum print life, display all prints under glass or properly store them.