HeatherMettra

Art & Illustration

San Clemente, California

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    HUGE HOLIDAY SALE!!! 30% - 50% OFF MARKED LISTINGS!!

Digital downloads are now available! Message me if you don't see the one you are looking for and I’ll get it added for you!

Also no custom orders at this time, so sorry for any inconvenience! XO

Announcement

Last updated on Nov 29, 2020

HUGE HOLIDAY SALE!!! 30% - 50% OFF MARKED LISTINGS!!

Digital downloads are now available! Message me if you don't see the one you are looking for and I’ll get it added for you!

Also no custom orders at this time, so sorry for any inconvenience! XO

Items

 
Heather Mettra

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Heather Mettra

Reviews

Average item review
5 out of 5 stars
(156)
See reviews that mention:
Quality 22 Shipping 36 Customer service 17

About HeatherMettra

Sales 871
On Etsy since 2012

Shop members

  • Heather Mettra

    Owner, Designer, Maker

Shop policies

Last updated on December 17, 2019
WELCOME & thank you for visiting my shop! Below you can find out a little more about the policies regarding payment, shipping, and everything in between. If you have any additional questions, please feel free to contact me. I would love to hear from you!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
Returns and exchange details
I want you to love what you purchased so If for any reason you're not satisfied when it arrives, please contact me.
Payment
I accept credit card payments through Etsy and PayPal.

Please note that your order will be packaged and shipped after full payment is received.
Shipping
All (non custom) items are shipped 3-5 days after receiving payment to the address listed at checkout unless otherwise notified. All prints are carefully packaged in a protective cellophane sleeve with cardboard backing in a flat mailer to ensure a safe delivery.

CUSTOM ORDERS:
You will receive a screen shot of the custom text 2-4 days after your purchase. Once approved please allow an additional 1-2 days before shipping.

• United States: All items are shipped USPS first class. This also includes delivery confirmation -- You will receive shipment notification once your item ships with tracking information. Your package should arrive within 3-7 days.

• International: All items are shipped USPS first class international. This also includes delivery confirmation -- You will receive shipment notification once your item ships with tracking information. Depending on location, packages can sometimes take two weeks or longer to arrive.

IMPORTANT NOTE: International buyers are responsible for any and all Customs Charges, Taxes & Additional Postal Fees

If you have a preferred method for your shipment, please let me know -- I'll be happy to accommodate you.

While packages generally arrive MUCH sooner, I allow the post office up to 2 weeks for Domestic delivery & up to 4-5 weeks for International delivery before resending/refunding for non delivery.
Additional policies and FAQs
All drawings and illustrations are original works of Heather Mettra. I retain the copyright to all my works -- by purchasing a print or original work the copyright is never transferred over. You may not duplicate or use the image or item in any other manner than that of what has been agreed upon between client and artist.

All of my art is drawn or painted by hand and sometimes digitally converted into a vector image then colored in Photoshop. All prints are printed by me using high quality archival paper and ink.

Please note, due to the variation of computer monitor displays, the colors you see on your computer may vary slightly from the actual item.

Actual print stability and longevity will vary according to image, display conditions, light intensity, humidity, and atmospheric conditions. For maximum print life, display all prints under glass or properly store them.