HeatherRenaeDesigns

Heather Renae Designs

Los Angeles, California · 7 Sales

HeatherRenaeDesigns

Heather Renae Designs

Los Angeles, California 7 Sales On Etsy since 2012

0 out of 5 stars
(2)

Announcement   Follow Heather @heatherrenaedesigns on Facebook and Instagram. Don't forget to check out the blog for new pieces, upcoming shows and special announcements!

Announcement

Follow Heather @heatherrenaedesigns on Facebook and Instagram. Don't forget to check out the blog for new pieces, upcoming shows and special announcements!

Heather Renae Designs

Contact shop owner

Heather Renae Designs

Reviews

No reviews in the last year
Kyla Jo Gresham

Kyla Jo Gresham on Dec 3, 2013

5 out of 5 stars

A little smaller than I anticipated but still lovely! I'm so happy to have ether adorning my fridge.

Anonymous on Jul 12, 2012

5 out of 5 stars

OMG!!! Not only is the necklace even more stunning in person, but the packaging, the energy, and fast shipping was awesome! I will be back to buy more special pieces!!!

About

Heather Renae Designs

I have been in love with crystals and gemstones for as long as I could remember. My collection had been growing quite large when I realized I wanted to share my passion with others. Not to mention, that many of my friends were pushing me to get my creations and designs out in the open for all to see.

I had been designing small custom pieces for friends and family members as gifts, and a few music videos for some of my lovely musician friends when they all urged me to start to selling my pieces and "get 'em out there!"

I truly believe that stones seek us out more so than we seek them out.
It is so amazing what the heart and the soul yearn for in many different stages of life and in times of need.

I noticed that in great times of need, joy, transition and healing I was always drawn to stones that exactly facilitated the thing that I needed most. That is when I realized that maybe they were seeking me in order to help me evolve.

I only hope that the stones that have been drawn to me for creation, draw the right owners to them for all of their special needs.

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Shop members

  • Heather Renae Shepard

    Owner, Designer, Creator

Shop policies

Last updated on July 22, 2015
Hi and welcome.

Thanks so much for stopping by Heather Renae Designs.

We value your positive feedback and questions here @ Heather Renae Designs, so always feel free to reach out and ask questions.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Currently at this time, we accept all major credit cards and paypal.

We must receive payment first before your purchase is shipped. If payment is not received within 24 hours, the transaction will be cancelled and the item returned to the Home Selling Page.

If you experience any problems with paypal, please click on the link below to learn how to use your paypal account with your credit card.

https://blog.etsy.com/en/2007/how-to-pay-with-a-credit-card-and-create-a-paypal-account/

Before purchasing, please make sure that the address your item will be shipped to is both safe and accurate.

Please note--Heather Renae Designs cannot be held responsible once an item has been shipped. Please kindly understand that once your item has been sent out, it is now up to our wonderful people at the US Postal Service to get it to you safely.
Shipping
All jewelry is created, carved and handmade by Heather Renae. Because she works in small batches, please understand that it can take up to 2 weeks to have a piece completed and shipped. So please allow a minimum of 7 to 10 business days for a piece or pieces of jewelry to be sent right to your door. . We thank you for your patience and truly appreciate your understanding.

If you would like the item to arrive quicker once it has been the full 10 days, please send us a message and we can make the necessary arrangements to have the item arrive at lightning speed.

All of my items will be shipped via USPS (with a tracking #) unless a quicker form of shipment is otherwise requested.

***Please note - once your lovely lil package has been shipped, Heather Renae will not be responsible for any lost or stolen packages. This is why it is so important that you provide an accurate address. If you would like additional lil comfort and ease, we can add INSURANCE for an additional cost. Please do not hesitate to reach out. This way you and your package are covered if the item is lost, stolen or damaged.***

Your happiness and satisfaction are incredibly important to us! We pride ourselves on accommodating our customer's needs in the best way possible.

International Shipping: YES
Yes, I DO ship internationally. If you require a package to be shipped to Canada, New Zealand, Australia and/or England, please send me a pm. Also know that it can take anywhere from 2 - 4 weeks to arrive, or even an additional it if it held up in customs, so please be patient. Once it leaves the US, I will be unable to track the package

If you would prefer to track the package once it leaves the US, please send me a message and I can have registered mail added to your package for an additional nominal fee. If you choose to have it arrive sooner, please contact me and we can arrange for International Priority.

***Please note-- You as the buyer is responsible for any custom fees/taxes/import duties that may be charged by your postal office.***
Refunds and Exchanges
Heather Renae takes her customer's needs to heart and customer satisfaction very seriously. . If you are not 100% completely satisfied with your purchase please contact me and I will do my best to resolve any issues or concerns you may have.

Returns will be accepted if you contact Heather Renae DesIgns within 7 days of receiving your package. All Items must be unworn and in original packaging. Refunds and/or exchanges will be granted once we receive the item. Buyer is responsible for all shipping costs.

If you have had an item and it brakes or needs repair within the FIRST 30 DAYS, Heather Renae will fix the item. The customer will be responsible for all shipping fees that will be accrued.
Additional policies and FAQs
Please know that BRASS, BRONZE, SILVER and OXIDIZED SILVER tarnish over time due to exposure to oxygen, changes in temperature, and moisture. As Ph levels in our bodies tend to fluctuate, this too can cause jewelry to tarnish prematurely. Tarnish can also be quite beautiful as it tells of a life well worn and loved. Wearing your jewelry often is another way to keep them shiny and new as your jewelry will naturally polish as it comes into contact with your clothing.

However, keeping your jewelry away from water, sunscreen, chemicals and heat can preserve the longevity of your piece and slow down the process of tarnishing. Storing your jewelry in a clean and dry airtight bag or container separate from your other jewelry can also help. If your jewelry starts to tarnish you can restore its original and natural shine or luster by using a treated polishing cloth.