HeatherlyDesigns' Shop Policies
Welcome to Heatherly Designs Jewelry on ETSY! We offer FREE shipping within the USA on all orders over $45, use coupon code FREESHIP45!
We accept payment through PayPal or through Etsy's direct checkout which processes credit cards. You do not need a PayPal account to process your payment through PayPal, it is simply a form of processing payment. With PayPal you can pay via credit card, PayPal balance or your checking account.
Custom orders are worked out prior to the reserved listing being created. Once pricing, product is agreed on, you are expected to purchase the reserved listing. Once the listing has been processed and paid for then I will create your custom items. Custom orders can't be returned or canceled.
If you are in the state of NY (or shipping to a NY address) you will be charged state sales tax automatically upon checkout (8.625%).
International buyers should be aware that some countries charge taxes on incoming goods. You are completely responsible to pay this tax. Please don't ask us put a lesser amount on your customers form, we will not do it.
We ship using USPS First Class mail unless expedited selections are made upon checkout. We offer free shipping to the USA on all overs over $45. To receive this discount, please use coupon code FREESHIP45 when checking out.
We offer combined shipping. You pay full price to ship the first item and just a small charge for each additional item after that. To find out how much your item costs to ship, put all items into your shopping cart and ETSY will sub-total it all up for you.
Refunds and Exchanges
Returns are handled on a case by case basis. Please contact us right away if you received an item you'd like to return.
Returns are NOT accepted on custom items.
Additional Policies and FAQs
Gift giving? You'll be glad to know we already package our jewelry and accessories ready to give as a gift (or keep for yourself). Having it shipped directly to the giftee and want us to include a note from you? No problem. Just let us know when checking out!
For gifts I need to know the following:
There is no additional cost for requesting a card, it is complementary.
Find us on...
Last Updated January 9, 2016