HeavenlyOgres is taking a short break
Reviews
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Waka on Feb 20, 2015
5 out of 5 starsVery durable! Exactly what we needed!! Got lots of bracelet requests, so the stronger chain is much appreciated!!
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belo9903 on Feb 17, 2015
5 out of 5 starsGreat color variety, sturdy, pretty rose form, quick delivery.
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Candy on Jan 1, 2015
5 out of 5 starsAs described, arrived fairly quickly, will use Heavenly Ogres again
I hope to ensure that your shopping experience with us is as smooth and enjoyable as possible. If you have any questions or queries please don't hesitate to convo or email me anytime.
Accepted payment methods
Returns & exchanges
Payment
- PayPal
- All Major Credit Cards
PayPal
When paying through PayPal I ask that you make the payment at the time of purchase.
Credit Cards
You can also choose to pay with a Credit Card via PayPal even if you have not registered with PayPal. In this case select the 'Pay with PayPal' option at checkout and follow the instructions for Credit Card Payment.
*If the payment hasn't been paid or I have not heard from you after 3 days of making the purchase the sale will be cancelled.
Shipping
We ship everywhere in the world!
All orders paid for with PayPal will be shipped to the address registered to that PayPal account. Please ensure that shipping addresses are correct and up to date. If it is incorrect please contact us asap to notify us of a change.
If the address given at the time of purchase is incorrect and you have not contacted us before the items have been shipped then we will not reship the items or refund your order.
If you need us to send the items to a different address then please get in touch as soon as order has been placed.
All orders will be shipped within 48 hours of receiving payment (next business day). The shipping charge includes not only the postage cost, but also the packaging (bubble mailers, plastic bags, etc.). We ship both nationally and internationally.
SHIPPING TIMES (Business days are Mon - Fri and do not include public holidays)
USA
5-10 Business Days. Speed of delivery is not guaranteed but is an estimate of how long it will take to be delivered.
Europe
3-6 Business Days. Speed of delivery is not guaranteed but is an estimate of how long it will take to be delivered.
International
5-10 Business Days. Speed of delivery is not guaranteed but is an estimate of how long it will take to be delivered.
*Also note that outside of the estimated delivery times I have given there may also be delays due to customs which is outside our control. All packages will be labelled accurately to minimize delays as much as possible.
TRACKING
All items are shipped with regular airmail from the UK using Royal Mail. Tracking is not included in this service method. If you require tracking please contact me for info
RESHIPPING + REFUNDING
We will reship or refund orders if the package has not arrived within 10 business days out of the above guidelines (eg. 20 business days to the US).
Additional policies and FAQs
2. In order to to keep your costing and supply sources private I don't leave feedback unless you have cleared it with me first. Let me know by convo and I'll get on it!
3. Some countries require payment of duties and taxes on purchases. All costs associated with the import of products into your country are your responsibility.
4. If you have any questions regarding the products I sell or any of my policies please feel free to convo.
Thanks for stopping by!!