GearheartIndustry

Gearheart Industry

Georgia, United States · 1779 Sales

GearheartIndustry

Gearheart Industry

Georgia, United States 1779 Sales On Etsy since 2012

5 out of 5 stars
(489)

Announcement   Welcome!

Announcement
Last updated on Sep 6, 2016

Welcome!

Gearheart Industry

Contact shop owner

Gearheart Industry

Reviews

Average item review
5 out of 5 stars
(489)
Chelsea Atkinson

Chelsea Atkinson on Sep 28, 2016

5 out of 5 stars

I ordered this item as a gift for my dads 60th birthday and he was thrilled!! Excellent customer service, promptly answered about a million questions for me and helped me to make sure I purchased the right tool.

Kenny Griffis

Kenny Griffis on Sep 27, 2016

5 out of 5 stars

Thank you very much, the iron is perfect and works great! Now I can brand my wood work!

Brandon Smith

Brandon Smith on Sep 26, 2016

5 out of 5 stars

This seller does an incredible job creating these. It made our logo look incredible in our cutting boards. I will be recommending it to all of my business contacts. Thanks again!

View all 489 reviews

About

Call it an obsession.

Gearheart Industry is nestled in the heart of Atlanta, GA. It initially started as a hobby. I've managed to bandy it into quite a bustling little mini-factory. Yay me!

I'm a regular guy. I live in a tiny house with a tiny dog, drive an old truck, and drink moderately priced wine. And to me, there is no better feeling in the world than making something special for someone and hearing how much they like it!

- Dave

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Shop members
  • Dave

    Owner, Designer

    "One would never undertake such a thing if one were not driven on by some demon whom one can neither resist nor understand." --George Orwell

Shop policies

Last updated on September 15, 2016

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
We accept Pay Pal, Credit Cards and Etsy Gift Cards
Shipping
We ship everything USPS Parcel Post. International buyers can expect to pay a bit more (contact us to find out how much, since it varies). Folks in the Atlanta area can meet up with us face-to-face.

INTERNATIONAL CUSTOMERS: Any VAT, duties, customs fees, or import restrictions are your responsibility. We do not know what, if any, fees your government will require you to pay. We declare the value of your purchase to be the actual purchase price, minus the shipping cost.
Refunds and Exchanges
Some items have specific stipulations concerning refunds and returns, which are explicitly made in the listing. ALL custom-made or personalized orders are non-returnable with exceptions made for defects in workmanship or materials. Shipping is non-refundable.

In the unlikely event that something is damaged in shipping, send it back as cheap as you can, and we'll see what we can do to fix it. Needless to say, contact us *first* so we'll be aware that there's been a problem.

We'll do our best to correct any dissatisfaction - if you've got a concern, just let us know, so we can have a chance to make it right! We're not in the business of shortchanging or disappointing anybody.
Additional policies and FAQs
HOW TO SUBMIT YOUR DESIGN:

All of our irons are custom made based on design/text files provided by our clients.

***VERY IMPORTANT - PLEASE READ ***
Unfortunately, we do not offer design services and cannot make any alterations to your design files OR create a logo/text/design file for you. They have to be sent over exactly as you would like them to brand.

For design files, we ask that they are black on white, vector based or high res (600+dpi) saved as one of these preferred formats: ai, psd, pdf, eps or jpg. In addition to your design, you'll need to include the size (length, width, area, or some combination of those) of the iron you want, as well as any other information you'd like to add, including the type(s) of material you'll be branding.
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Please attach your design to a convo, or email it to us at:

info [!at] gearheartindustry.com

Turnaround is 3-5 business days for Torch Heated and Electric Irons and 5-7 business days for Drill Press Irons from the day you order until the day your iron is complete. When it’s finished, we send you a proof burn via email from your completed iron for shipping approval. (Please be aware that if you would like design changes made to the logo once it’s been proofed, there is a $30 fee ($60 for XL irons) to re-cut your branding plate.) Once you approve your proof, we ship your iron asap.