Hedj

Hedj

Taipei, Taiwan · 136 Sales

Hedj

Hedj

Taipei, Taiwan 136 Sales On Etsy since 2012

5 out of 5 stars
(38)

Announcement   Canadian living in Asia. Currently traveling/moving! Will have more items mid-July.

Announcement

Canadian living in Asia. Currently traveling/moving! Will have more items mid-July.

Jihan Victoria

Contact shop owner

Jihan Victoria

Reviews

Average item review
5 out of 5 stars
(38)
Justine Winnie

Justine Winnie on Mar 29, 2016

5 out of 5 stars

Jihan was very easy to communicate with and the bag is beautiful!

Raymond Reehorst

Raymond Reehorst on Feb 9, 2016

5 out of 5 stars

Well worth the wait! This gorgeous rolltop rucksack was custom made for me in colors and materials that Hedj and I selected through our e-mail collaboration. Handmade by him in Taiwan, I received it 6 weeks later. A beautiful piece of work that is functional art!

View all 38 reviews

About

Handmade by Canadian

I source best materials available to me with a preference for Japanese leather and Textiles. Originally based in Canada, I'm currently living around Asia but I still want to continue my craft.

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Shop members
  • Jihan

    Owner, Maker, Designer

    Canadian. I'm originally a Toronto-based Unicorn, but right now I'm currently in a sabbatical in Asia. I make 100% of the bags I sell.

Shop policies

Last updated on May 31, 2015

Accepted payment methods

  • Accepts Etsy gift cards
Payment
Please note that I am not responsible for international customs of buyers' respected countries. Customs vary from country to country and include to mean customs fees and import duties, and delays. I cannot emphasize enough that I am not responsible for customs and some countries will charge custom fees for certain purchases, some will not, please review your country's customs policy. When ordering please take into consideration what are the customs policies of your countries, such as tariff fees and delays as I am not responsible for this and any fees incurred will be the buyer's responsibility, as already mentioned. Occasionally items get held up in customs, unfortunately there is no way I can tell how long this will take or track it once it is out of my hands as such, sometimes the shipping period takes a longer time due to custom process.
Shipping
I ship via Chunghwa Post which is one of the most reliable postal services in the world. Please note for legal and policy reasons, I cannot give a false declaration for the item as a gift or under-declare the value because should your country detect false declaration, this might cause misconduct fees and long item delays for you. False declaration also affects the insurance put on the items if you opted for insurance, and should the postal service lose the item, full reimbursement cannot be given, so for buyer's own safety, I will not make false declarations when shipping the item.

Please note that items are made to order and it can take up to 4 weeks until I ship it in the post office.

Shipping fees include packaging as well, by default I ship standard mail. Tracking number is provided.

For reference for time it takes.

2-4 weeks to make + 2-3 weeks shipping time = 4 - 6 weeks total time for your order to arrive.
Refunds and Exchanges
Most of my items are custom made. I do not accept returns or exchanges unless there is an error that I made. I package your purchases carefully to avoid damage during transit. However, I will not be liable for loss or damage of items shipped if you did not opt for insurance. If you did opt for insurance and the postal service lost your item, then full refund shall be issued after Chunghwa Post reimburses me.
Additional policies and FAQs
If you want any other information regarding the shop and the shop items, feel free to send me a message here.