HeesenJewellery

wire & bead jewellery by Erika Heesen

Kingston, Canada · 18 Sales

HeesenJewellery

wire & bead jewellery by Erika Heesen

Kingston, Canada 18 Sales On Etsy since 2008

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Erika Heesen

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Erika Heesen

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Shop policies

Last updated on May 27, 2011
Welcome to Heesen Jewellery! I create quality, handmade unique jewellery pieces. I am committed to supporting and creating handmade craft, and with using fair trade and local supplies whenever possible. These are my shop policies:

Accepted payment methods

Returns and exchanges
I will gladly refund or exchange any item that is damaged or broken because of design or construction flaws.
If something is broken because your nephew decided your pretty necklace would be a great thing to lasso the cat with, I can't help you.
No refunds or exchanges 40 days or longer after purchase, so please, contact me as soon as any issue arises and I will do my utmost to create a solution for both of us.
Payment
I accept credit cards, etc. through PayPal. Payment is expected to be completed at time of purchase on Etsy.
Shipping
All pieces are packaged in small brocade pouches - "gift ready" for yourself or your friends.
I use Canada Post. Your item(s) will be shipped the working day following payment for your purchase. Arrival times will vary, but generally are 2-4 working days in Canada, 5-7 to the U.S., and 7-14 Internationally.

Generally speaking, shipping rates are as follows:
Canada: 3.00
U.S.A.: 4.20
Internationally: 5.50

I am not responsible for any extra duties or taxes incurred in customs.
Additional policies and FAQs
I do Alchemy/custom orders. Generally speaking, this will add about $5 to my regular prices. I also have special discounts for wedding and bridesmaid jewellery, as well as wholesale orders. Please contact me for details or to discuss specific projects.