Unique jewelry by Heidi Egerman
HeidiEgermanDesigns' Shop Policies
Welcome to my Etsy shop. The simplicity and imperfection of natural and organic material influence the jewelry designs you see in my shop. The tools I use, coupled with the wonderful versatility of metal, produce results that are sometimes unexpected and often beautiful pieces of wearable art.
My desire is for others to be inspired in some way by the subject, the material and the techniques I use. I hope you enjoy wearing the jewelry as much as I have enjoyed creating it.
I accept major credit cards through PayPal. The great thing is that you do not need to have a PayPal account - you can just pay with your credit card as you would on any other site.
6% sales tax will be added to purchases in Idaho.
Please pay within 2 days of your purchase or your order will be canceled.
Domestic Shipping: Orders are shipped via US Postal Service, First Class Mail with delivery confirmation. Orders are shipped within 3 business days of your cleared payment and are shipped to the shipping address specified in Paypal. If you would like other shipping options, such as overnight or insurance, please contact me and I will adjust the shipping costs.
International Shipping: All orders are shipped via US Postal Service, First Class Mail. The buyer is responsible for all customs fees, duties, and import charges that are levied at the time of delivery. Please contact your postal system for information.
Refunds and Exchanges
All purchases can be returned or exchanged within 3 days of receipt for a full refund. The item(s) must be returned unused and in the original packaging and shipped with insurance and tracking information. Please contact me in advance of returning your item. Refunds will be issued through whatever payment you used to pay minus original shipping charges.
If the item is damaged, please contact me and together we will figure out the next steps.
If you have any questions regarding an item (size, materials, shipping, etc), please contact me PRIOR to placing your order. I'm very happy to hear from you and to answer all your questions!
Returns on custom orders are handled on an individual basis.
Additional Policies and FAQs
Please note that I make all the pieces myself, so the piece you receive may vary slightly from the photograph. This just means that each piece is unique ☺
If your order is a gift and you would like me to include a message, just type it into the “Message to the seller” box that appears during the checkout process.
Last Updated December 21, 2011