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HeidiLouiseDesigns' Shop Announcement

<<<MONOGRAMMED SMART PHONE COVERS NOW AVAILABLE>>>

<<<VINE FONT NOW AVAILABLE - ADD IT TO THE NOTES WHEN CHECKING OUT>>>

***CURRENT TURN AROUND TIME IS 1-2 WEEKS.

THANKS YOU TO ALL WHO HAVE PLACED ORDERS - WITHOUT YOU MY SMALL BUSINESS WOULD NOT BE POSSIBLE - WISHING YOU A HAPPY NEW YEAR!!!

THINK WARMER WEATHER!! NEW ITEMS COMING SOON!!

Custom made Totes, Sweatshirts, T-Shirts, and more. Looking for something you don't see, please do not hesitate to ask, custom orders are always welcome!

Thank you for viewing my Etsy store - Heidi Louise Designs. I have been doing embroidery and sewing for 17 years and love what I do! I am always looking for new and exciting ideas to offer my customers so I recently added heat transfer to my store.

Please do hesitate to contact me with any questions. Remember custom orders are always welcome!

Have a Fabulous Day!
Cheers!

HOURS OF CREATIVITY:

MONDAY THRU THURSDAY 8:30 - 4:30
FRIDAY 8:30 - 2:30
CLOSED WEEKENDS AND HOLIDAYS - PLEASE KEEP THIS IN MIND WHEN ORDERING AN ITEM.

I WILL MAKE EVERY EFFORT TO RESPOND TO YOUR MESSAGE ASAP, BUT PLEASE BE PATIENT IF IT IS THE WEEKEND. I NEED TIME TO REJUVENATE!

**When placing an order with HEIDI LOUISE DESIGNS, you are agreeing to all of the company policies, and are aware of our current turnaround time.

All orders are shipped by USPS Priority Mail

$5.95 - USPS Priority Flat Rate Padded Envelope
$7.95 - USPS Priority Regional Rate
$2.00 - Each additional item.

***SHIP TIME FOR EMBROIDERED ITEMS IS USUALLY 12-14 BUSINESS DAYS, WEEKENDS AND HOLIDAYS NOT INCLUDED.***

MOST Heat transfer items ship out in 3-5 business days.

Company Policies and Placing an Order -

** Because I offer such a large selection of items, I do not keep items in stock, and all items to be monogrammed are purchased almost daily from my vendor and are NOT returnable. For this reason, I do not offer cancellations/refunds/exchanges on any item.

** All listings include all of the details that are needed from you to complete your personalized order. It is extremely important to include ALL details in the 'Notes to Seller' box at checkout. If ALL details are not given it will come as shown in the listing photo. This may also cause your order to be delayed. For this reason, I do not offer cancellations/refunds/exchanges on any item.

ALL ITEMS THAT ARE MONOGRAMMED, PERSONALIZED OR EMBROIDERED WITH A NAME, INITIALS OR CUSTOM DESIGN CANNOT BE RETURNED, REFUNDED OR EXCHANGED UNLESS I MADE A MISTAKE OF COURSE. :-))

PLEASE REVIEW MONOGRAMMED ITEMS CAREFULLY - WOMAN'S INITIALS SHOULD BE PLACED IN THE TRADITIONAL ORDER OF -

~~~FIRST, LAST, MIDDLE~~~

I AM SORRY BUT I CAN NOT REPLACE AN ITEM IF THE INITIALS WHERE NOT LISTED CORRECTLY ON THE ORDER. I TRY TO REVIEW EACH ORDER BUT IF IT IS A GIFT OR THE NAME USED TO PURCHASE THE ORDER IS NOT THE SAME THEN I ASSUME THEY ARE LISTED IN THE CORRECT ORDER.

** Shipping: All orders are shipped USPS Priority Mail with a delivery confirmation from Etsy. Please keep in mind that once an order has been shipped it is no longer in my hands. I cannot control shipping times and I can only go by the estimated delivery dates given to me by the post office.

**Communication: I have been very fortunate and blessed that my small business has grown like it has, but due to an overwhelming amount of orders and messages coming in daily, it may take me several days for me to respond to messages. Sending multiple messages could increase the delay in response. Thank you in advance for your patience!

If an item is out of stock this will add to the delivery time but I will contact you with the availability of the item you ordered. I apologize in advance but I have no control over my vendors inventory.

If you would like to see a Sample of your monogram, please just send me a convo!

THANK YOU!

This shop accepts Etsy Gift Cards.