Announcement    Unique handmade jewelry using beautiful gemstones, pearls, metals and leather, inspired by the casual lifestyle and natural landscape of Santa Cruz.

Wrap yourself in jewelry that embodies Northern California's red & orange sunsets, deep blue sea, greens & yellows of local vineyards, or the rich earthy tones of our redwood forests. Above all, I want to create a piece that you'll love to wear.

Follow me to see works in progress, special deals, and what inspires my designs. Don't worry, I won't flood your social feeds.

Shop site: http://www.HeidiNilsenDesigns.com
Instagram: @HeidiNilsenDesigns
Facebook: https://www.facebook.com/HeidiNilsenDesigns
Pinterest: https://www.pinterest.com/heidinilsen/Heidi-Nilsen-Designs/
Instagram: @HeidiNilsenDesigns

CUSTOMER SATISFACTION - I want you to be delighted with your jewelry. Below are highlights but please review shop policies before purchasing.

CANCELLATIONS: If you suddenly have a change of heart, I will issue you a full refund (including shipping) if your cancellation is received within 24 hours of placing it.

REFUNDS
I offer full refunds (less shipping fee) of unused items within 14 days of the shipping date. Once we receive the returned product I'll provide a full refund (less shipping fees) to your original payment method. Please be aware that you will be responsible for the return shipment.

EXCHANGES
Product exchanges can be made within 14 days of the delivery date. Once I receive the returned product I'll ship the new product you'd like. Please be aware that you will be responsible for the return shipment as well as the shipping for the new item. I'll also charge any additional fees to your original payment method if the new item is of greater value. If the new item is of lesser value, we'll credit your method of original payment appropriately.

DAMAGED ITEM
I take great care in the packaging and shipping of our jewelry. If your product arrives damaged, please contact us within 48 hours of delivery with a photo of the damaged item so that we can review and resolve the matter to your satisfaction. All pieces are handmade and many rather delicate so they should be treated appropriately. If your jewelry experiences damage due to a craftsmanship issue only, please contact us within 30 days of delivery with a photo of the damaged item so that we can review and resolve the matter to your satisfaction.