HeidietAndyShop

Jewelry and Art work from artists Heidi & Andy

Montreal, Canada · 199 Sales

HeidietAndyShop

Jewelry and Art work from artists Heidi & Andy

Montreal, Canada 199 Sales On Etsy since 2010

5 out of 5 stars
(29)

Announcement   Hi there! ★ Bonjour ! ! :)
★PLEASE READ THE SHIPPING POLICIES and message below before ordering !★

We are proud to welcome you to our Etsy shop !
Here you will find interesting & unique art work//jewelry projects designed and crafted by us in collaboration or in solo. We hope you find something you can't resist! :) :) :)

Shipping time:
*Québec = 2 to 4 business days
*Canada = 4 to 7 business days
*US = 10 to 20 business days
*International = 7 to 20 business days (usually you count 2 weeks but we can't never be sure because of the customs ..)

You need to allow us at least 3 to 5 days to do the package and going to the post office. We both have a day-job that is taking a lot of our time. If you want it faster (Christmas, anniversary) maybe we could do an arrangement. Please ask us before ordering ! ;)

★When your order is sent, we can't be responsible about the day you will receive your order. Please be patient. :)

♥ ♥ ♥ Your feedback is important to us so DO let us know what you think! Please don't give us a bad review before talking with us privately. If there's a problem, we want to know about it ! :)

★Follow us on Facebook:
http://www.facebook.com/heidietandy

★Art & Jewelry BLOGS:
(jewelry) www.heidigoldenoaks.blogspot.com
(art) www.petitsuniverstragigues.blogspot.com

Thanks for stopping by you are always welcome !


xo :) ★Heidi&Andy★

Announcement
Last updated on Jan 16, 2016

Hi there! ★ Bonjour ! ! :)
★PLEASE READ THE SHIPPING POLICIES and message below before ordering !★

We are proud to welcome you to our Etsy shop !
Here you will find interesting & unique art work//jewelry projects designed and crafted by us in collaboration or in solo. We hope you find something you can't resist! :) :) :)

Shipping time:
*Québec = 2 to 4 business days
*Canada = 4 to 7 business days
*US = 10 to 20 business days
*International = 7 to 20 business days (usually you count 2 weeks but we can't never be sure because of the customs ..)

You need to allow us at least 3 to 5 days to do the package and going to the post office. We both have a day-job that is taking a lot of our time. If you want it faster (Christmas, anniversary) maybe we could do an arrangement. Please ask us before ordering ! ;)

★When your order is sent, we can't be responsible about the day you will receive your order. Please be patient. :)

♥ ♥ ♥ Your feedback is important to us so DO let us know what you think! Please don't give us a bad review before talking with us privately. If there's a problem, we want to know about it ! :)

★Follow us on Facebook:
http://www.facebook.com/heidietandy

★Art & Jewelry BLOGS:
(jewelry) www.heidigoldenoaks.blogspot.com
(art) www.petitsuniverstragigues.blogspot.com

Thanks for stopping by you are always welcome !


xo :) ★Heidi&Andy★

HeidietAndy

Contact shop owner

HeidietAndy

Reviews

Average item review
5 out of 5 stars
(29)
chcourn

chcourn on Nov 13, 2015

5 out of 5 stars

Satisfaite de mon achat, impeccable! Merci!

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Marie-Helene Bouchard

Marie-Helene Bouchard on Aug 13, 2015

5 out of 5 stars

J' adore mes nouvelles boucle d'oreilles. Très beaux produits et de Montréal en plus! On aime ca!!

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View all 29 reviews

Shop policies

Last updated on November 23, 2014
★IMPORTANT: PLEASE READ THE SHIPPING POLICIES BEFORE ORDERING

Welcome to ★Heidi & Andy★ Etsy shop! (Nous parlons aussi français !)

All things in our shop are mostly handmade. Although the quality of our work is VERY important to us, some very tiny-tiny irregularities can occur. In all cases, this is hardly apparent and does not affect the beauty of the piece. We would never sell something who is in a bad shape.

We speak and write in english, but it’s not our first language, thanks for your comprehension :)

xo :) Heidi & Andy

♥ ♥ ♥ Your feedback is important to us so DO let us know what you think! Please don't give us a bad review before talking with us privately. If there's a problem, we want to know about it ! :)

★Follow us on Facebook:
http://www.facebook.com/heidietandy

Accepted payment methods

  • Accepts Etsy gift cards
  • Other Method
Payment
★IMPORTANT: PLEASE READ THE SHIPPING POLICIES BEFORE ORDERING

♥ PAYPAL payments are due within 48h after submitting your order.
Paypal is a secure way to make online payments using your bank account or credit card. You don't even have to have a Paypal account to pay with paypal:
https://www.paypal.com

We don't ship out orders until payment is complete.

If you have a problem making a payment please contact us so we can make an arrangement.

If you need help with payment or checkout consult these Etsy guides or contact us directly:
http://help.etsy.com/app/home
Shipping
SHIPPING POLICIES (Please read carefully)

Dear Customers,

★We can't be responsible about the day you will receive your order.
Please be patient. :)

Shipping time:
*Québec = 2 to 4 business days
*Canada = 4 to 7 business days
*US = 10 to 20 business days
*International = 7 to 20 business days (usually you count 2 weeks but we can't never be sure because of the customs)

You need to allow us at least 3 to 5 days to do the package and going to the post office. We both have a day-job that is taking a lot of our time. If you want it faster (Christmas, anniversary) maybe we could do an arrangement. Please ask us before ordering ! ;)

******************************************************************************

We ship international from Montreal, Quebec, using Canada Post (Standard Post)

Packages are sent within 48 hours of payment.
If you are ordering on fridays, we can't assure you that it's gonna be sent during the weekends and holidays.

******************************************************************************

Shipping times are NOT guaranteed without the proper insurance. IF YOU REQUIRE FASTER SHIPPING, signature or tracking please let us know before paying so we can adjust the shipping rates.

All customs, duties, and import fees, applied when delivered, are the responsibility of the buyer. It is up to the buyer to contact their postal system or government to know what duties, import taxes and fees apply to them. You can usually find this information on your countries governmental website.

******************************************************************************
IMPORTANT PLEASE READ
Each item will be wrapped and shipped in a bubble mailer envelope.
(We don't send our item in boxes unless you ask)

♥♥♥IF IT'S A GIFT: (Please tell me if it's for a gift before your purchase. You need to allow us at least 48 h to do the special package and going to the post office. We both have a day-job that is taking a lot of our time ) ♥♥♥

- We can add a little note card with a message for free if you desire.

-No paper invoices or price tags are sent.

-If you need a little gift BOX or something special, please ask us BEFORE your purchase (extra shipping fees might apply because the package might be ticker or heavier ...and a little more expensive at the postal office)

***Please ask questions you may have BEFORE purchasing.
Refunds and Exchanges
♥ ♥ ♥ Your feedback is important to us so DO let us know what you think! Please don't give us a bad review before talking with us privately. If there's a problem, we want to know about it ! :)

Satisfaction is Guaranteed!

Refunds and exchanges in 30 days for whatever reason minus the shipping costs and as long as the items arrives in the condition it was sent.

Full refunds including shipping are only given if I grossly misrepresented the item, the item arrives damaged (pictures required), or the package is lost.
Additional policies and FAQs
Unfortunately, we don't do custom order, because we have tons of projects going on at once and we both have a day-job that is taking a lot of our time !

Is there anything you think we could do better? Anything you especially liked and would like to see more? We want to hear about it! :)

Thanks!!!!

Heidi & Andy