HeidifeathersOnEtsy

Heidifeathers

Cheltenham, United Kingdom | 10858 Sales

HeidifeathersOnEtsy

Heidifeathers

Cheltenham, United Kingdom 10858 Sales On Etsy since 2009

5 out of 5 stars
(2788)
Zoe Fenton

Contact shop owner

Zoe Fenton

Reviews

Average item review
5 out of 5 stars
(2788)
See reviews that mention:
quality 388 shipping 583 customer service 219
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About

Felting and Spinning Crafts

Heidifeathers started out with two felting kits, since then the range has grown and is still growing, we offer a variety of fully inclusive kits, lots of soft colourful wool bundles, a huge array of felting needles, glass eyes and silks among others, all made for felting.

Around the web

Shop members

  • Zoe

    Owner

    Heidifeathers is a company which holds the joy of creativity close to heart. We value colour, quality, service, having it all and not having to choose. We are small enough to care, while still able to stock an impressive range of felting supplies.

Shop policies

Last updated on July 2, 2017
Heidifeathers is a company which holds the joy of creativity close to heart. We value colour, quality, service, having it all and not having to choose. We are small enough to care, while still able to stock an impressive range of felting supplies.
Heidifeathers started out with two felting kits, since then the range has grown and is still growing, we offer a variety of fully inclusive kits, lots of soft colourful wool bundles, a huge array of felting needles, glass eyes and silks among others, all made for felting.
Can’t find the product you want? Wish to share a picture in the gallery? Have a question? Please contact us.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Returns & Refunds:

Please note we can only accept a return if the item is in its original packaging, and used condition.
If for any reason you are not completely satisfied with your purchase you can return the product to us within 30 days of delivery.
On receiving the item, we will endeavour to process all refunds within 5 working days.

If you have a problem with an item received please return it for a replacement or refund within 28 days.

Securely repackage your item, including your purchase details: your name, address and date of purchase and order number and place a return address label on the parcel.

We strongly recommend that you use a recorded service to return the item as we cannot be held responsible for items lost in the post. Please ensure you obtain proof of postage.

Return postage is the responsibility of the customer.
Payment
Payment via paypal, this needs to be completed with 7 working days otherwise the item will be re-listed.
Shipping
Postage:
WE POST WORLDWIDE - MANY ITEMS ARE FREE POST

We post all items by Royal mail 2nd class within the UK unless specified which takes 4-6 working days but could take up to 15 working days to arrive. If the item has still not arrived within 15 workings days please contact us.

For International postage, we use International small packet or International singed for service according to the order, please allow up to 25 days for delivery. Most of our international parcels are received within one to two weeks.
We post items Monday - Friday, We do not post on Weekends.

ALL ORDERS FROM SOUTH AMERICA AND MEXICO ARE NOW SENT TRACKED AS STANDARD