HelenConradFineArt

Hillsborough, North Carolina | 58 Sales

HelenConradFineArt

Hillsborough, North Carolina 58 Sales On Etsy since 2014

5 out of 5 stars (15)

Announcement   CUSTOM PET & PEOPLE PORTRAITS -- ORIGINAL BOTANICAL, WILDLIFE & LANDSCAPE PAINTINGS, PRINTS AND CARDS -- UNIQUE GIFTS
PLEASE SEE MY SHOP SECTIONS (ON LEFT). THANKS FOR VISITING MY STORE!

Announcement

Last updated on May 13, 2017

CUSTOM PET & PEOPLE PORTRAITS -- ORIGINAL BOTANICAL, WILDLIFE & LANDSCAPE PAINTINGS, PRINTS AND CARDS -- UNIQUE GIFTS
PLEASE SEE MY SHOP SECTIONS (ON LEFT). THANKS FOR VISITING MY STORE!

Helen H. Conrad

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Helen H. Conrad

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Reviews

Average item review
5 out of 5 stars
(15)
See reviews that mention:
shipping 4 customer service 2
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About

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Shop members

  • Helen Conrad

    Owner

    I am the sole proprietor and do everything from painting to printing to shipping! If you want to know more about my art journey, please click on my name under "shop owner." Thanks for visiting my store!

Shop policies

Last updated on November 3, 2018
Welcome to my store!

I hope you will enjoy the flora and fauna represented here. Images are available as limited edition prints and greeting cards (excepting human portraits). Some original paintings are also available. For more information about custom portraits (animal or human) please see the "Additional Policies & FAQ" section below or go to the Animal Portrait Info or People Portrait Info listings.

Please do not hesitate to contact me should you have questions about my listings or a custom order! Thanks for visiting my store!

Email: helenconrad3@ icloud.com
Website: helenconrad.com

All images are copyright protected.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
Purchases may be returned for a full refund within 2 weeks of delivery. Buyer will pay return postage, and assume responsibility for any damage up to the full value of the purchase.
Refunds on customized orders (portraits, customized cards) will be given at 50%, since the items cannot be resold.
Payment
I follow Etsy's payment policies. Payment may be made with any major credit card accepted by Etsy, including Etsy Gift Cards, Paypal, or by bank transfer in authorized countries.
Shipping
SHIPPING OVERCHARGES: When ordering multiple items that can be packaged together, you may be overcharged for shipping, as Etsy cannot determine an accurate shipping cost for combined purchases. If you are overcharged more than $1.00 for shipping/handling, I will refund you the appropriate amount. To learn the actual shipping/handling cost of your specific purchase before completing your order, please contact me. The rates below show some estimated shipping/handling costs.

ESTIMATED SHIPPING (including handling) COSTS WITHIN THE USA:

CARDS:
1-12 individual cards: $4.66
1 box: $4.66
2 boxes: $5.50
For shipping cost of additional cards, please contact me.

PRINTS:
1 unmatted print: $3.95
1 matted print: $4.95
For cost of shipping additional prints, please contact me.

CUSTOM ORIGINALS, UNFRAMED:
$10-$15 - Exact cost determined at time of shipping - price includes protective shipping and insurance.

ORIGINAL, FRAMED PAINTINGS:
$15 -$25. Please contact me to determine the exact amount.

INTERNATIONAL RATES WILL DEPEND ON THE COUNTRY AND QUANTITY. I will be happy to determine the shipping rate for you before you purchase. Please contact me.

GENERAL:
I will ship sold item(s) once the Payment Transaction is complete and reflected in my Shop Payment Account. In the case of custom orders, shipping will occur within the stated time period. Shipping for all items will be via USPS First Class Mail. For a different shipping method, please contact me by clicking on the "ask a question" icon. All shipping costs, including insurance, customs or other incidentals, will be paid by the buyer.
Additional policies and FAQs
ABOUT PET & PEOPLE PORTRAITS: Please contact me before placing your order.

• My graphite/carbon/charcoal portraits generally include a head & neck /shoulders view on smooth white paper (Bristol board, 11”x14”). Pet portraits are sized for an 8”x10” opening; people portraits are sized for a 9"x12" opening. The drawing will be “fixed” to prevent smudging.

If you want a different kind of pose, more subjects, a different medium, whatever, let’s discuss your wishes – I am open to any kind of portrait! I also work in pastel, oil, acrylic, scratchboard, watercolor and colored pencil (sometimes mixing the last two). Variations from a graphite head portrait, as described above, will likely have a different price, and I will create a listing tailored to your wishes.

• I’ll need several photographs - one that will be the model used for the portrait, and others to give me a sense of personality and different views. We can choose the primary model together. Important considerations are clarity, pose, lighting and resolution (at least 300dpi). The photo will need to be in digital format; photos from iPhones do not usually have the required resolution. I must be able to blow up photos to see details clearly.

• The portrait will be provided within 5 weeks of your order. There is usually a waiting list – if you need the portrait by a certain date, please let me know before placing your order.

• Your portrait will be well protected for shipping and insured automatically for $100. If you would like to purchase additional insurance or use a shipping method other than USPS First Class, please let me know.

• Without exception, my customers have been thrilled with their portraits. However, should you be dissatisfied in any way, you may return the portrait for a 50% refund.

• As is customary in the art world, I retain all copy rights. For pet portraits, this includes the right to sell prints and cards made from the portrait, and to use the portrait in advertising. For human portraits, I make prints/cards only with the subject's permission, and typically only for the subject.

TO ORDER A PORTRAIT, please contact me first via the "Place a Custom Order" icon on the sample item listing. After we have determined your wishes, I will direct you to the appropriate listing to order.

Please don't hesitate to contact me with questions. Thank you so much for your interest!