HelenSteel

Helen Steel - happy, handcrafted gifts and accessories

Edinburgh, United Kingdom · 1 Sale

HelenSteel

Helen Steel - happy, handcrafted gifts and accessories

Edinburgh, United Kingdom 1 Sale On Etsy since 2009

Announcement   Welcome to my Etsy shop!

I create lovingly handcrafted gifts and accessories for you and your home.

All my designs are based upon my original drawings and sketches, which I have translated into fabric using stitch, print and appliqué. My pieces are designed to be happy and uplifting – I enjoyed making them and hope they bring you pleasure too!

All items are shipped from the UK and I will happily ship internationally.

All designs and images are copyright © Helen Steel 2009-2010

Website: http://www.helensteeldesign.com

Facebook: http://www.facebook.com/HelenSteelDesign

Announcement

Welcome to my Etsy shop!

I create lovingly handcrafted gifts and accessories for you and your home.

All my designs are based upon my original drawings and sketches, which I have translated into fabric using stitch, print and appliqué. My pieces are designed to be happy and uplifting – I enjoyed making them and hope they bring you pleasure too!

All items are shipped from the UK and I will happily ship internationally.

All designs and images are copyright © Helen Steel 2009-2010

Website: http://www.helensteeldesign.com

Facebook: http://www.facebook.com/HelenSteelDesign

HelenSteel

Contact shop owner

HelenSteel

Shop policies

Last updated on February 4, 2011
All my designs are based upon drawings and sketches, which I translate into fabric using stitch, print and appliqué. Everything is entirely handmade which means each item is individual and unique. My pieces are designed to be happy and uplifting – I enjoyed making them and hope they bring you pleasure too!

Accepted payment methods

Payment
Prices:
All prices listed are inclusive of VAT and packaging (except giftwrap).
Please note that you are responsible for any and all duties and custom charges that may be incurred.
Shipping
Delivery Times:
Delivery on all items will be made as soon as possible after your order has been accepted. All goods will be dispatched not more than 14 days after your confirmation e-mail has been sent. As all products are made to order if you need the item for a special occasion please let me know and I will do my best to ensure it arrives on time.

Delivery Method:
All items will be sent using “Recorded Delivery” with Royal Mail. Overseas orders will be sent by “International Signed For” with Royal Mail to ensure a secure service. All orders will require a signature.
Refunds and Exchanges
Returns Policy:
I hope you will enjoy your purchases. If, for whatever reason, you are unhappy with any item please notify me within 7 days of receiving the delivery and return it within 14 days.
I will be happy to offer an exchange or full refund for any goods returned within this period, in an unused and undamaged condition. You will be responsible for any return postage costs so please ensure that if you are returning an item you retain proof of posting.

If you do not receive an item you ordered within 21 days of receiving an e-mail acknowledgement of your order, please notify me within 28 days of your e-mail confirmation.
Additional policies and FAQs
Packaging:
All items are beautifully wrapped in acid free, cream tissue paper and then in brown paper tied up with natural string to create the perfect traditional parcel.
All packaging is designed to be as environmentally friendly as possible and is completely recyclable or reusable.
The tissue paper is produced from paper that has been made using wood pulp from FSC (Forestry Stewardship Council) approved sources. It is 100% recyclable and degradable.
The brown paper is also a very eco-friendly packaging option and is made from 100% recycled paper. It is fully recyclable.
All ribbon, string or twine used to tie up your parcel can be reused.

Handmade Products:
Every effort has been made to accurately describe and portray the goods on the website. All items are completely handmade using a combination of new, vintage and recycled fabrics. Due to the individual nature of the work there may be slight variations in the colours and fabrics of each piece. Any alternative used will always be of similar quality and style.
Please also be aware that colour variations can occur between different models of computer monitor.

Copyright:
All items are copyrighted and must not be reproduced without my permission.