HelensBatCave

The Bat Cave - Handmade Jewellery Components

435 Sales On Etsy since 2016

5 out of 5 stars (132)

HelensBatCave

The Bat Cave - Handmade Jewellery Components

435 Sales

Helen Backhouse

Contact shop owner

Helen Backhouse

Announcement    Welcome to The Bat Cave! Thank you for visiting and please do get in touch if you have any questions or special requests.

Announcement

Last updated on Mar 14, 2016

Welcome to The Bat Cave! Thank you for visiting and please do get in touch if you have any questions or special requests.

Reviews

Average item review
5 out of 5 stars
(132)
See reviews that mention:
quality 8 shipping 9 customer service 14

Shop policies

Last updated on February 24, 2016
Welcome to my bat cave! Many years ago, I spent four fabulous years at art school studying illustration. From that time onwards I have loved all manner of creativity including pottery, gardening, animal portraits, and now manipulating the new (to me) discovery of polymer clay.

I will say no to very little, so if you have a request I will be delighted to accept the challenge. Happy accidents abound in my little studio and I love to experiment.

I must thank Lindsay Phillipson from Precious Violet (www.etsy.com/uk/shop/PreciousViolet) for making a mountain out of a molehill in the best possible way!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I am happy to refund or replace any piece that is not to your expectation. I am fully aware that photographs are not always accurate and items may appear a different colour depending on your method of viewing. I will refund or replace on receipt of the item minus postage.
I think everything looks better in real life so I hope you won't be disappointed. If any goods are faulty I will refund, including postage, on receipt of the goods.
Payment
Payment through PayPal please.
Don't worry if you don't havea PayPal account - it is possible to pay without one. Simply choose the PayPal option during checkout, submit the order and click 'pay now'. You will see the option to pay with a credit or debit card without the need to create a PayPal account.
Shipping
I aim to ship packages on a Wednesday or Saturday.
I make sure everything is well protected using lots of bubble wrap.
Postage in the UK is usually no more than £1.50. Overseas rates can vary, starting costs are £3.50. My creations are very light so you can pack a lot of items in without postage becoming too expensive.
Additional policies and FAQs
I give most of my pieces 2 coats of PYM II to protect them (see http://www.pmyii.com for more information). Anything with a patina finish is not sprayed as it alters the look.