HelloCrafty

Handmade Soaps & Bath Luxuries

Durham, North Carolina 2677 Sales On Etsy since 2007

5 out of 5 stars (1860)

HelloCrafty

Handmade Soaps & Bath Luxuries

Durham, North Carolina | 2677 Sales

Hello Crafty

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Hello Crafty

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    Announcement    Handmade Soap since 1999! Home of Sandpiper Spa Soap--the finest soap from shore to shore!

    Announcement

    Last updated on Oct 21, 2018

    Handmade Soap since 1999! Home of Sandpiper Spa Soap--the finest soap from shore to shore!

    Reviews

    Average item review
    5 out of 5 stars
    (1860)
    See reviews that mention:
    quality 32 shipping 221 customer service 288

    Shop policies

    Last updated on February 4, 2011
    Greetings Soapy People!

    There is truly little bits of love in every product I make and I hope that you feel that when you receive and use your product! Soap has been my passion since 1999 and, while I love to make other fun things, continues to inspire me with new recipes, ingredients and fragrances. I am constantly challenging myself to improve in every way.

    I want you, your family & your friends to have the BEST experience with Hello Crafty possible! Please contact me if you have any questions or concerns before, during or after your order. I LOVE to talk about soap (!!) and will do my best to help you choose the very best ingredients & products for your particular needs.

    Accepted payment methods

    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    Due to the nature of my products, I can not accept any returns.

    If your item arrives damaged, please contact me by convo or email and tell me the situation and we will work out an agreeable solution.

    Please feel free to convo me if you have ANY questions about fragrance, allergy issues, etc. PRIOR to buying so that I can help you make sure you're purchasing exactly what you want!
    Payment
    Payment is expected at the time of the sale unless arrangements have been made PRIOR to your order.

    If you've chosen to pay by check or money order, please take a moment and convo me to let me know--I don't always get the message from Etsy that you've chosen this method of payment!

    If payment is not received at the time of your order and no other arrangements have been made, I will convo/email you TWICE and then I will cancel your order. I really, really, really hate having to ask you for money and I really, really, really hate having to cancel a sale.
    Shipping
    Your item(s) will ship usually within one (1) week of your order--if shipping will be delayed for any reason, I promise I will contact you and let you know when you can expect it to ship. Usually, your order will ship within 2-3 days of your order.

    I combine shipping costs and will refund overcharges of $1.00 or more.

    Please allow up to two (2) weeks for special orders, depending on the size of the order and the availability of materials.

    Items ship First Class and delivery confirmation is included. Orders over 13 oz ship Priority Mail--I will make every attempt to fit as many soaps, lotions, etc. into a flat rate envelope to save you $$$ on shipping. Delivery confirmation is included for PM as well.

    If you are paying by check or an e-check through PayPal: Your order will ship once I've received your check and it has cleared. Orders placed with a Money Order will ship upon my receipt of the MO.

    ***IF YOU NEED SUPER FAST SHIPPING: Just let me know and I'll make every effort to accommodate you!!!***
    Additional policies and FAQs
    ALCHEMY/CUSTOM ORDERS:
    I *love* custom orders! Especially for fun things like showers, weddings, animal society functions, etc. We can talk about what it is that you need and when you need it and work it all out. At the time of your order, I require a 50% deposit with full payment made prior to my shipping your order.

    WHOLESALE
    I am happy to sell wholesale to individuals and companies operating a legitimate business for retail. Minimum first order of $75 and $50 thereafter. Payment is expected in full prior to my shipping. Convo me for information about wholesale prices.

    CONSIGNMENT:
    No can do, unless your shop is in NC!

    TRADES:
    I rarely if ever do trades but please, don't have your feelings hurt! It's not you, it's me! Your stuff is great and I love it. I just really don't do the trading thing very much.