Newcastle upon Tyne, United Kingdom · 23 Sales



Newcastle upon Tyne, United Kingdom 23 Sales On Etsy since 2011

0 out of 5 stars

HelloLyd is taking a short break

Lydia Wysocki

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Lydia Wysocki


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Shop policies

Last updated on June 3, 2018

Accepted payment methods

  • Other Method
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
If you're not happy I'll try to help. If this happens, please get in touch within 14 days of receiving your item.

If an item arrives broken or gets lost in the post, I'll send a replacement whenever possible. If a one-off item arrives broken, email me a photo of what's wrong with the item and we'll take it from there. If a one-off item fails to arrive (give it 7 working days for UK orders), get in touch and we'll take it from there.

If you change your mind and decide you'd rather buy something from Primark, I will not refund your item simply because you've changed your mind. Harsh but fair.
Paypal, please. I'll post your item as soon as I can: most of the time this will be within three days, and I'll let you know if for any reason it'll take me longer to pack and post your item.
I'll pack it and wrap it nice and safely, in a reused envelope whenever possible. Then I'll post it by 2nd class Royal Mail in the UK.

I can't guarantee how long the post takes. The tick box says within 1-2 weeks - I'll do my best to post as promptly as possible, inbetween travel and other commitments.
If you need something urgently, get in touch and I'll work out a revised quote for faster postage options. 'Faster' is here likely to mean 'more expensive'.
Additional policies and FAQs
Everything I made is hand-made by me. This means that there may well be small differences between what your eyes see on your screen and what you see when your item arrives. This is a good thing.