HelloRue

Just a girl and her dog creating their world!

| Gilbert, Arizona

Star Seller.

This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies to any messages they received.

Announcement    Hi there! Thank you for visiting HelloRue!

Each week there are new patterns released so if you don’t see something you love right now, give the shop a favorite to stay up to date whenever a new print is added!

Please note the current turnaround time is 2-3 weeks! If you need something sooner please message me before purchasing so I can ensure you get your order in time!

Need your gift wrapped? Mark it as a gift and message me if it’s a gift for the holidays, birthday, etc!

Don‘t see a variation or something you need? Please feel free to message me and I will get back to you as soon as possible!

Announcement

Last updated on Aug 13, 2021

Hi there! Thank you for visiting HelloRue!

Each week there are new patterns released so if you don’t see something you love right now, give the shop a favorite to stay up to date whenever a new print is added!

Please note the current turnaround time is 2-3 weeks! If you need something sooner please message me before purchasing so I can ensure you get your order in time!

Need your gift wrapped? Mark it as a gift and message me if it’s a gift for the holidays, birthday, etc!

Don‘t see a variation or something you need? Please feel free to message me and I will get back to you as soon as possible!

Items

 

All Items

McKenna

Contact shop owner

McKenna

Reviews

Average item review
5 out of 5 stars
(1218)
See reviews that mention:
Quality 189 Shipping 102 Customer service 68

About HelloRue

Sales 4,299
On Etsy since 2020

Just a girl and her dog creating their world one design at a time!

Hi there! Bringing joy to others has always been a passion of mine, especially when it's handmade. My goal is to create a versatile and memorable shop that can bring a smile to anyone's face. The name itself is named after my sweet dog, Kola Rue. She has inspired me for the past three years and continues to be my main drive on the days I just don’t want to adult. So thank you for supporting us, and taking the time to get to know who is behind HelloRue.

Shop policies

More information

Last updated on Aug 13, 2021
Frequently asked questions
Sizing details

All measurements are in the description of each individual listing. There are three different sizes: kids, regular, and large. The kids masks will say “KIDS” in the title, and the large masks will say “LARGE” in the title. If neither had been mentioned, the listing is for our most popular regular sized masks. If you are unsure, feel free to message me and I will get back to you as quickly as possible!

Elastic Length

In each description there is the length of the elastic. If you feel as though you may need longer or shorter elastic, please message me to see if we can fix the elastic to best fit you!

Shipping Prices

Etsy combines shipping prices and will sometimes overcharge for shipping. Please do not fret. I see every single one of these and anything over $0.99 will be refunded within 72 hours from the day ordered. Please message me with any other concerns about shipping. During the holidays the shipping times may take longer than what was originally listed. Once it is dropped off at the post office it is completely
out of my hands, but I will happily check on an order for you!

International shipping?

Please note if you are ordering outside of the United States, shipping times will vary due to customs. Shipping times have been seen to take over 4 weeks due to the unusual circumstances with COVID19 and the packages having to be quarantined. Please understand that once it is checked into the post office it is out of my control and to follow the tracking number closely. As always, please reach out to me with any other questions or concerns.

Refunds due to Delayed Shipping

This shop does not do refunds due to shipping delays. Once dropped off at the post office it is completely out of my control. Go online to USPS and file a claim with them using your tracking number. If you need any further assistance please feel free to message me.

What if I need my order by a certain date?

Need your order sooner then the listed turnaround time? Message me before you purchase your item(s) so I can ensure that you get your item in time. If I am not messaged beforehand, I may not be able to guarantee a sped up processing time for your order.