HelloRue
Speedy replies
Has a history of replying to messages quickly.
Rave reviews
95% or more recent reviews were 5 stars.
Announcement
Hi there! Thank you for visiting HelloRue!
Each week there are new patterns released so if you don’t see something you love right now, give the shop a favorite to stay up to date whenever a new print is added!
Please note the current turnaround time is 2-3 weeks! If you need something sooner please message me before purchasing so I can ensure you get your order in time!
Need your gift wrapped? Mark it as a gift and message me if it’s a gift for the holidays, birthday, etc!
Don‘t see a variation or something you need? Please feel free to message me and I will get back to you as soon as possible!
Announcement
Hi there! Thank you for visiting HelloRue!
Each week there are new patterns released so if you don’t see something you love right now, give the shop a favorite to stay up to date whenever a new print is added!
Please note the current turnaround time is 2-3 weeks! If you need something sooner please message me before purchasing so I can ensure you get your order in time!
Need your gift wrapped? Mark it as a gift and message me if it’s a gift for the holidays, birthday, etc!
Don‘t see a variation or something you need? Please feel free to message me and I will get back to you as soon as possible!
Items
Reviews
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Amber on Mar 19, 2022
5 out of 5 starsThis bucket hat 100% exceeded my expectations. Ive gotten a couple bucket hats from other small shops and they all fit me weird and don’t look right, but this one is perfect! I already know I will be wearing it all the time this summer and can’t wait to bring it with me to Disney soon! Hoping to grab another from this shop in the future. 😍
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Mary Ann Yeung on Apr 28, 2022
5 out of 5 starsFeels a little tight. However, love Pooh material that seller used. Well made & quick delivery. Can't wait to use it.
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Amber on Apr 26, 2022
5 out of 5 starsTHE BEST bucket hats! Can’t wait to use this when I’m back at Disney! So comfy, so cute, 10000/10 can’t recommend more!
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Paula on Apr 15, 2022
5 out of 5 starsStar Wars fan so happy to have a unique hat! Love how it fits and is made. So happy with the purchase and delivered so fast! Thanks
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Debi Ansley on Apr 11, 2022
5 out of 5 starsI got the hidden Mickey bleached, I can't wait to wear it! Coolest shirt EVER!
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Debi Ansley on Apr 11, 2022
5 out of 5 starsBeautiful product, can't wait to wear it to Florida in May! Fast shipping!
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About HelloRue
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The girl behind it all, meet Kola Rue.
Just a girl and her dog creating their world one design at a time!
Hi there! Bringing joy to others has always been a passion of mine, especially when it's handmade. My goal is to create a versatile and memorable shop that can bring a smile to anyone's face. The name itself is named after my sweet dog, Kola Rue. She has inspired me for the past three years and continues to be my main drive on the days I just don’t want to adult. So thank you for supporting us, and taking the time to get to know who is behind HelloRue.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
I don't accept returns, exchanges, or cancellations
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
Sizing details
All measurements are in the description of each individual listing. There are three different sizes: kids, regular, and large. The kids masks will say “KIDS” in the title, and the large masks will say “LARGE” in the title. If neither had been mentioned, the listing is for our most popular regular sized masks. If you are unsure, feel free to message me and I will get back to you as quickly as possible!
Shipping Prices
Etsy combines shipping prices and will sometimes overcharge for shipping. Please do not fret. I see every single one of these and anything over $0.99 will be refunded within 72 hours from the day ordered. Please message me with any other concerns about shipping. During the holidays the shipping times may take longer than what was originally listed. Once it is dropped off at the post office it is completely
out of my hands, but I will happily check on an order for you!
International shipping?
Please note if you are ordering outside of the United States, shipping times will vary due to customs. Shipping times have been seen to take over 4 weeks due to the unusual circumstances with COVID19 and the packages having to be quarantined. Please understand that once it is checked into the post office it is out of my control and to follow the tracking number closely. As always, please reach out to me with any other questions or concerns.
Refunds due to Delayed Shipping
This shop does not do refunds due to shipping delays. Once dropped off at the post office it is completely out of my control. Go online to USPS and file a claim with them using your tracking number. If you need any further assistance please feel free to message me.
What if I need my order by a certain date?
Need your order sooner then the listed turnaround time? Message me before you purchase your item(s) so I can ensure that you get your item in time. If I am not messaged beforehand, I may not be able to guarantee a sped up processing time for your order.