CocoSewShop

Reusable Washable Face Masks & Accessories

Miami, Florida
7,769 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    ⭐️USPS Delivery Notice 04/17/2020⭐️
USPS has announced delivery changes that may cause delays with your package due to transportation availability as a result of COVID-19. Please know that we are working as quickly as possible to get your masks out the door, and once the package has left our hands, we have no control of how quickly it is delivered.

⭐️Shipping⭐️
All items are made to order unless otherwise noted. Standard Shipping transit time can take up to 7 business days after shipment. Priority Mail transit time can take 3-4 business days. We cannot guarantee delivery dates.

⭐️Satisfaction Guaranteed⭐️
We want to make sure that every order earns its 5 star review! Your reviews help us to continue to help more people. We pride ourselves on amazing customer service, and want to make sure that you are satisfied. If you have any issues with your order, please send us a message so that we can make it right!

⭐️About Us⭐️
We are a a two gal team who found a love for sewing and helping during quarantine! After sending masks flying out the door for a couple of months we decided to expand to make them more comfortable with some great ear saving accessories and new hair products!

We are working as quickly as we can to get these made and out the door to you. We appreciate your patience.

Check out our other shop SHEMUGS for great gifts to send to loved ones during this time!

Announcement

Last updated on Jan 19, 2021

⭐️USPS Delivery Notice 04/17/2020⭐️
USPS has announced delivery changes that may cause delays with your package due to transportation availability as a result of COVID-19. Please know that we are working as quickly as possible to get your masks out the door, and once the package has left our hands, we have no control of how quickly it is delivered.

⭐️Shipping⭐️
All items are made to order unless otherwise noted. Standard Shipping transit time can take up to 7 business days after shipment. Priority Mail transit time can take 3-4 business days. We cannot guarantee delivery dates.

⭐️Satisfaction Guaranteed⭐️
We want to make sure that every order earns its 5 star review! Your reviews help us to continue to help more people. We pride ourselves on amazing customer service, and want to make sure that you are satisfied. If you have any issues with your order, please send us a message so that we can make it right!

⭐️About Us⭐️
We are a a two gal team who found a love for sewing and helping during quarantine! After sending masks flying out the door for a couple of months we decided to expand to make them more comfortable with some great ear saving accessories and new hair products!

We are working as quickly as we can to get these made and out the door to you. We appreciate your patience.

Check out our other shop SHEMUGS for great gifts to send to loved ones during this time!

Items

7769 Sales
 
CocoSew Shop

Contact shop owner

CocoSew Shop

Reviews

Average item review
5 out of 5 stars
(654)
See reviews that mention:
Quality 85 Shipping 73 Customer service 26

About CocoSewShop

Sales 7,769
On Etsy since 2019

Two Gals & a Sewing Machine

We are a a two gal team who found a love for sewing and helping during quarantine! After sending masks flying out the door for a couple of months we decided to expand to make them more comfortable with some great ear saving accessories and new hair products! We've added mask headbands, ear savers, mask lanyards, and scrunchies that will help make your masks more comfortable!

CocoSew was born from our tropical location in Miami, and for our newfound love of sewing!

We are working as quickly as we can to get these made and out the door to you. We appreciate your patience.

Shop members

  • Jessie

    Owner

    Computer Gal. Book Worm. Chocolate Lover.

  • Jackie

    Owner

    Sewer Extraordinaire. Dog Mom. Cocktail Connoisseur.

Shop policies

More information

Last updated on Nov 12, 2020
Frequently asked questions
Shipping Information

We are working as quickly as possible to get everything out the door to you. Shipping is estimated to take an additional 2-5 business days after processing, which varies by item.

Delivery dates are estimated by Etsy for each listing. Dates displayed may change based on whether you are logged in or not, or based on updates to the shipping address information input during checkout. Please keep in mind that this is only an estimate.

We are unable to provide guaranteed delivery dates as we have no control over the postal system or delays once your item has left our hands.

Please make sure that your address has been entered correctly during checkout to avoid any potential delays.

I accidentally input the wrong address! Or, package could not be delivered.

If your order has not yet shipped, please let us know ASAP so we can make the adjustment on your order.

If your order has already shipped, unfortunately, once your package leaves our hands we am unable to do anything to correct the address. If you have a forwarding address setup with your local post office your package should forward to your new address, but this is outside of our control.

*We am unable to refund or resend any packages that have been sent to the wrong address or are unable to be delivered. Please review your shipping details before submitting your order to avoid any delays or issues. If your package does make its way back to us, we will provide a refund minus shipping costs.*

My tracking information is showing as invalid on USPS.

The number provided is traceable directly through the Etsy system. You can review your shipment details within your Etsy purchases page.

We apologize for the confusion.

My package says it was delivered, but I don't have it. Can you help?

Unfortunately, there isn’t much I can do on my end other than offer a few ideas for tracking it down.

It is best to reach out directly to your local post office about the location of the package. They can speak directly with your carrier to help locate it.

We would also suggest checking with a neighbor where it may have accidentally been delivered, or with other family members who may have received it in your house. In our experience, packages surface within a day or two.

Ultimately, it is the post office's responsibility to locate your package.

How will I know if the items will fit me?

We have provided an extensive list of item details (including measurements in inches) for each product that we sell to help with your purchasing decisions.

We ask that you reference the sizes provided or message us to confirm sizing before ordering to ensure a good fit. We do our best to be able to make accommodations should you be concerned about sizing.

🎄🎅CocoSewShop Holiday Shipping Deadlines🎅🎄

Ready to Ship Items: Order by Sunday, December 13th
Made to Order Items: Order by Sunday, December 6th

Listed dates factor in the time required to process and ship your order. Orders placed after these dates cannot be rush processed and may arrive after December 25th. Please make sure your address has been entered correctly during checkout to avoid any potential delays.

We are unable to provide guaranteed delivery dates as we have no control over the postal system or delays once your item has left our hands. Please order early to ensure your package arrives as early as possible.

Listed dates do not factor in delays due to weather or postal stalls. Delivery times will be longer during adverse w